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Capistrano Mazda - Service Center
San Juan Capistrano, CA
545 Reviews
545 Reviews of Capistrano Mazda - Service Center
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November 22, 2016
Fredy Campos I needed service on my 2010 Mazda 3 so I took it into Capistrano Mazda. Fredy Campos helped me through the entire process and was not only the service I needed service on my 2010 Mazda 3 so I took it into Capistrano Mazda. Fredy Campos helped me through the entire process and was not only the service advisor but a friend he did an OUTSTANDING job and I couldn't thank him enough! More
by Zach110
Employees Worked With
Fredy Campos
November 20, 2016
Bluetooth Fredy is the man! He updated the bluetooth version so I could rock on. In less than a half an hour I was off and running. Way to go Fredy! Fredy is the man! He updated the bluetooth version so I could rock on. In less than a half an hour I was off and running. Way to go Fredy! More
by Nancy Blackburn
Employees Worked With
Fredy Campos
October 13, 2016
Very friendly and helpful personnel. Had to change batteries on my key and not only were they speedy they were very friendly. I will return without a doubt. Tomorrow will be oil change. Had to change batteries on my key and not only were they speedy they were very friendly. I will return without a doubt. Tomorrow will be oil change. More
by Hello1
Employees Worked With
Fredy Campos
October 11, 2016
Great personalized Mazda service The service person, Fredy Campos was friendly and remembered who I was while I was there. Appointments were scheduled adequately so there weren't a l The service person, Fredy Campos was friendly and remembered who I was while I was there. Appointments were scheduled adequately so there weren't a lot of crabby people waiting around for their cars. The waiting area was fine for me and I enjoyed the coffee machine. They offered to take me home instead of waiting but since I'm at least 1/2 hour away I didn't take them up on it. The only reason for a 4 instead of a 5 is because the locale, so not something they could change. Maybe a vending machine would have been nice, but there was popcorn available. I would have liked to walk to a plaza or restaurant but there is nothing near. Maybe could have had them drop me somewhere besides home. I was told the repair would take 2-2 1/2 hours and it was done promptly before 2 hours. Fredy also fixed a bothersome problem I'd had with my remote free of charge which was terrific. My car was washed and left tidy as if no work had been done. More
by Joanrsm
August 26, 2016
Just batteries I just needed new batteries for my clickers, and Freddy was happy to quickly replace them. He was super polite and friendly.It was great experience, I I just needed new batteries for my clickers, and Freddy was happy to quickly replace them. He was super polite and friendly.It was great experience, I am so glad they opened. More
by sprynklz
Employees Worked With
Fredy Campos
August 16, 2016
Fast and easy Fredy was very quick and friendly. Resolved my issues with no problem. There was no wait he took me in quickly. I was out in a couple of minutes Fredy was very quick and friendly. Resolved my issues with no problem. There was no wait he took me in quickly. I was out in a couple of minutes More
by Kari
Employees Worked With
Fredy Campos
August 15, 2016
Wonderful experience with Capistrano Mazda I had some unpleasant experience with other Mazda a couple of years ago, so I decided to take my Mazda 3 to Philips Mazda to give a try, the person wh I had some unpleasant experience with other Mazda a couple of years ago, so I decided to take my Mazda 3 to Philips Mazda to give a try, the person who took me in is Fredy Campos, since then I have never go anywhere else for my car service, when they moved to Capistrano, I followed them there! Fredy is friendly, helpful and a very honest person, he has never pushed me to get any services that isn't needed. One or two times, my car had tiny issues, he checked it and fixed it without charge! Everyone I met in Capistrano Mazda was nice, friendly and professional, walking into their office, you feel like your are in your home! I am very satisfied with all their services and I have always recommended them to my friends and co-workers. More
by Ying
Employees Worked With
Fredy Campos
July 22, 2016
Helped Us Tremendously! Our tire pressure light went off while driving from LA to San Diego, so we stopped by Capistrano Mazda on the way. They found the reason for the warn Our tire pressure light went off while driving from LA to San Diego, so we stopped by Capistrano Mazda on the way. They found the reason for the warning light (nail in the tire), patched it quickly, and even washed the car - all with great service and for a very reasonable price! Highly recommended! More
by midnitevulture22
Employees Worked With
Fredy Campos
July 19, 2016
Customer service Excellent customer service! Thank you Fredy Campos! I was very frustrated with the customer service at another Mazda dealership. Freddy was polite, co Excellent customer service! Thank you Fredy Campos! I was very frustrated with the customer service at another Mazda dealership. Freddy was polite, courteous, took time to diagnose the radio problem, and fixed the problem. More
by Jay
Employees Worked With
Fredy Campos
June 25, 2016
Fredy Campos and Hector Arvizu gave great customer service! I brought my Mazda MPV in for service. Fredy took care of me right away and Hector made sure my Mazda was in tip top shape. Great service as always. W I brought my Mazda MPV in for service. Fredy took care of me right away and Hector made sure my Mazda was in tip top shape. Great service as always. Will recommend to my friends in South Orange County. More
by JJ Hardy
