Capistrano Mazda - Service Center

Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised. to work with. They kept me up to date about the status of my car. It was ready when promised. More

Cyrena Moreno was very helpful during my first service. She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken care of! More

Alex in service was great and my car was ready before it was promised! I really like that I’m able to communicate with them on progress via text, very convenient. was promised! I really like that I’m able to communicate with them on progress via text, very convenient. More

Quick and easy drop off and pick up of my vehicle. Cyrena communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield f communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield from a road hazard, I have only had to bring the car in for the recommended scheduled maintenance and they still treat you like a valued customer every time you visit. More

Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed. More

From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!! More

Genuinely great service. This dealership is filled with staff who have your best interest in mind. No pushing, no mixed messages, just helpful people wanting the best for you. staff who have your best interest in mind. No pushing, no mixed messages, just helpful people wanting the best for you. More

They gave me an appointment and they told me to come back another day due to one of their machine is not working. They could’ve cancel my appointment before I left home since I drove all the way from San Die another day due to one of their machine is not working. They could’ve cancel my appointment before I left home since I drove all the way from San Diego that day just to tell me when I was in their lounge waiting for a while just to tell me to reschedule for another day. More

Great service and fast and efficient. They were very helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you More

Very helpful and super friendly. They made sure I was comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything. comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything. More