Capistrano Mazda - Service Center
San Juan Capistrano, CA

547 Reviews of Capistrano Mazda - Service Center
Coming Back Brought my Mazda3 in after a disappointing service at a Jiffy Lube and the tech's ran a diagnostic, rotated my tires, test drove it, and made sure the Brought my Mazda3 in after a disappointing service at a Jiffy Lube and the tech's ran a diagnostic, rotated my tires, test drove it, and made sure there were no issues. Very helpful staff, thorough inspection, very inexpensive. Coming back from now on for all services/maintenances. More
Oil change and tire rotation My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excelle My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excellent and I was greeted at my car as soon as I drove up. I was very impressed and will continue taking my car in for its service needs. More
Service for my CX-5 I had to have my 35,000 mileage check up performed and I also had to have my navigation system updated which were both done in a timely manner. I was I had to have my 35,000 mileage check up performed and I also had to have my navigation system updated which were both done in a timely manner. I was also able to get a loaner car, which was important to me. More
Awesome Dealership! Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me i Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me it was something haywire with my transmission (which could have been super expensive) but instead recommended a $185 unrelated part that might fix the problem.... and It did! Highly reccomnded! More
More then awesome More then Awesome, Everyone was friendly, kind and made me feel they were sincere and I knew I could trust Capo Mazda. And I definitely do. Thank yo More then Awesome, Everyone was friendly, kind and made me feel they were sincere and I knew I could trust Capo Mazda. And I definitely do. Thank you More
Service 8-31-19 Great service and friendly advisor. The wait time was acceptable and the lobby was comfortable and clean I would recommend the dealership to anyone lo Great service and friendly advisor. The wait time was acceptable and the lobby was comfortable and clean I would recommend the dealership to anyone looking for service on their Mazda More
quick and easy My service advisor took good care of me. Called me when she said she would to pick up. Was nice and fast. Did a recall on my vehicle as well. No ch My service advisor took good care of me. Called me when she said she would to pick up. Was nice and fast. Did a recall on my vehicle as well. No charge More
Great 1st Service Easy, fast and reasonable service was provided. Paige was so cordial and friendly she made us very comfortable during our very first maintenance serv Easy, fast and reasonable service was provided. Paige was so cordial and friendly she made us very comfortable during our very first maintenance service call. More
Quick, efficient and friendly service! After purchasing a new Mazda CX-9 from Capistrano Mazda, I was contacted within a week for the additional service promised. I made my appointment for After purchasing a new Mazda CX-9 from Capistrano Mazda, I was contacted within a week for the additional service promised. I made my appointment for the early morning and was greeted as soon as I arrived by Cyrena. She was super friendly and extremely efficient during the check in process. Taylor (I believe, sorry if I am mistaken!) assisted me with getting a loaner vehicle- extremely convenient since other dealerships that I have visited recently do not provide such a courtesy. Turnaround time for service was much less than originally quoted so it was amazing to get back my new car early in the afternoon. Thank you! More
Repair of plastic molding Got an appointment quickly, next day. Car was taken in for service within 5 minutes of my arrival. Car was ready within the hour. Very pleased Got an appointment quickly, next day. Car was taken in for service within 5 minutes of my arrival. Car was ready within the hour. Very pleased More