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Capistrano Mazda - Service Center

San Juan Capistrano, CA

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547 Reviews

547 Reviews of Capistrano Mazda - Service Center

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September 02, 2019

Coming Back Brought my Mazda3 in after a disappointing service at a Jiffy Lube and the tech's ran a diagnostic, rotated my tires, test drove it, and made sure the More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Sep 03, 2019 -

Capistrano Mazda responded

Hi Nick, Thank you for the 5-star review, we sincerely appreciate it! We are glad you will be coming back and that our team took great care of you.

September 02, 2019

Oil change and tire rotation My experience at Mazda was great! Paige was very helpful and my car was done super quick. Both Cyrena and Paige’s customer service skills are excelle More

by roadbikelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige
Sep 03, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are happy you had a great experience with Paige and Cyrena for your service. Thank you for being a part of the CapoMazda family!

September 01, 2019

Service for my CX-5 I had to have my 35,000 mileage check up performed and I also had to have my navigation system updated which were both done in a timely manner. I was More

by PATKIPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Sep 03, 2019 -

Capistrano Mazda responded

Hi Pat, Thank you for the 5-star review! We are so glad our team took care of your CX-5 and provided you a loaner car. Thank you for being a part of the CapoMazda family!

August 26, 2019

Awesome Dealership! Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me i More

by SCOTT@AHERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Capistrano Mazda responded

Hi Scott, Thank you for the 5-star review! We are so glad our team was honest and took great care of you. Thank you again for recommending us and being a part of the Capo Mazda family!

August 24, 2019

More then awesome More then Awesome, Everyone was friendly, kind and made me feel they were sincere and I knew I could trust Capo Mazda. And I definitely do. Thank yo More

by ALAND14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abadie, Paige Salmon, Ryan, Serina, service Mgr,
Aug 27, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review, we greatly appreciate it! We are so happy to know you were taken care of and could trust our team here at Capo Mazda.

August 22, 2019

Service 8-31-19 Great service and friendly advisor. The wait time was acceptable and the lobby was comfortable and clean I would recommend the dealership to anyone lo More

by jg101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Salmon
Aug 23, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We appreciate you recommending us and are so glad you had great service, thank you for being a part of the Capo Mazda family!

August 22, 2019

quick and easy My service advisor took good care of me. Called me when she said she would to pick up. Was nice and fast. Did a recall on my vehicle as well. No ch More

by susanboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Capistrano Mazda responded

Hi Susan, Thank you for the 5-star review! We are happy to know you had a quick and easy experience with our team, thank you for being a part of the Capo Mazda family!

August 20, 2019

Great 1st Service Easy, fast and reasonable service was provided. Paige was so cordial and friendly she made us very comfortable during our very first maintenance serv More

by Bill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Salmon
Aug 23, 2019 -

Capistrano Mazda responded

Hi Bill, Thank you for the 5-star review, we appreciate it! We are so glad to hear Paige took great care of you and that your experience was easy and fast!

August 13, 2019

Quick, efficient and friendly service! After purchasing a new Mazda CX-9 from Capistrano Mazda, I was contacted within a week for the additional service promised. I made my appointment for More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Capistrano Mazda responded

Hi Dan, Thank you for the 5-star review! We are so happy to hear that our team took great care of you. Welcome to the Capo Mazda family!

August 08, 2019

Repair of plastic molding Got an appointment quickly, next day. Car was taken in for service within 5 minutes of my arrival. Car was ready within the hour. Very pleased More

by Iram49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you!

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