Capistrano Mazda - Service Center

Great customer service means when an error occurs (in this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capis this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capistrano Mazda provided me with outstanding customer service & I highly recommend them. More

ALWAYS a positive experience! I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive fr I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence. More

I only use Capistrano Mazda for my car. I was impressed with Alex the Service Writer She was very professional & friendly, answered all my questions. with Alex the Service Writer She was very professional & friendly, answered all my questions. More

Always a great experience at Capo Mazda! Cyrena is always professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. professional and friendly. I brought my car in early, and they accommodated nicely. They did a good job on the car wash as well. More

Addressed my concerns Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I wil Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I will return. More

5,000 mile service Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the i Excellent service and attention. All questions and concerns were addressed and I was particularly impressed by the service video I received and the information on the CX30. More

45,000 mile miata service and minor work and oil change I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there is no "close second". From making appointments, being treated professionally and with a personal touch by my service representative, to quality service and extremely fair pricing, the experience has been uniformly postive, particularly in light of my prior experience with many other dealerships. For my last two visits, my rep, Cyrena Moreno, has been the most professional, personable, and courteous person I have dealt with in many years. It is because of people like this, and a dealership like this that i am sure all my future purchases and service will be here More

Absolutely amazing I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. Fro I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. From the loaner car to the finished product of my own, I couldn't have asked for a better experience. Thank you all so much and I am grateful I finally found my way to the Mazda family, especially at Capistrano Mazda. I am definitely in line for a loyalty rebate when my daughter can start driving. See you again soon. More

Took my vehicle for oil change/tire rotation service. Capo Mazda was professional and quick to successfully service my vehicle. Technicians were tentative and even sent me a video of my inspection! Capo Mazda was professional and quick to successfully service my vehicle. Technicians were tentative and even sent me a video of my inspection! More

Great experience! Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly. So happy with my new CX9! More