
Capistrano Mazda
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Rick Katz was genuine and professional in both knowledge and appearance. Much more than the typical "what number can I give you to earn your business" bs-er. Paul in finance was also top notch. Unusual to and appearance. Much more than the typical "what number can I give you to earn your business" bs-er. Paul in finance was also top notch. Unusual to find one, let alone two such professional well spoken people in a car dealership in Southern CA today. I probably could have gotten a little better price at one of those 15 acre dealerships out in the desert, but I trusted Rich and was happy to do business with him. I will certainly give the dealership's maintenance department a chance. I know maintenance is the cash cow, but hopefully I won't need a new, not covered by the warranty head gasket at my first oil change. More
My partner and I had been looking at a new Mazda MX-5 RF for a couple months. I had reached out to multiple dealerships in my area (Palm Springs) and as far out as L.A. & San Diego. I found myself getting f for a couple months. I had reached out to multiple dealerships in my area (Palm Springs) and as far out as L.A. & San Diego. I found myself getting frustrated with the amount of time it would take to hear back from dealerships as well as their nickel-and-diming. That is until I reached out to Forouz at Capo Mazda. I emailed an inquiry to Forouz on a Saturday afternoon, she responded immediately with photos and even a video of the vehicle as well as a clear idea of final costs. She remained in contact with me even on her days off, and had me in my new MX-5 by that Tuesday morning. The car was detailed and ready for me to go with ZERO pressure from any other sales team or managers. I met a number of the other Capo Team members that day (I apologize for not remembering names). All took the time to greet me and my partner and seemed genuinely appreciative of my business. I would happily make that drive again for that kind of customer service. Thank you Forouz and the whole Capo Team! More
This place is amazing! They are a bunch of great guys running this business. If you're looking for a stress free and smooth purchase then you need to go here. Ask for Marcin, he's been so great ever sinc running this business. If you're looking for a stress free and smooth purchase then you need to go here. Ask for Marcin, he's been so great ever since. He does everything to make his clients feel comfortable and happy. I would definitely recommend them. More
Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More
Great and friendly service. Easy of dropping off and having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft More
Fantastic experience being helped by Forouz Mohisefat. She was extremely understanding with our needs and accommodated as such. Would come back in a heartbeat to do business again! She was extremely understanding with our needs and accommodated as such. Would come back in a heartbeat to do business again! More
Fast and friendly service as always. I can't say there is anything you need to change. I would recommend this place to anyone with a Mazda. Thank you! anything you need to change. I would recommend this place to anyone with a Mazda. Thank you! More
My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining why my light was on. He was very thorough and I understood what was going on. Then I got a phone call from Cyrena and Hector discussing what needed to be done to fix my problem. We agreed and Hector did a wonderful job fixing my engine. When I went to pick up my car, again, Cyrena was was very friendly and a pleasure to work with. This level of service is why I continue to come to this dealer for service and new cars. More