Capistrano Mazda

Service I had scheduled a maintence service on my 2015 Mazda without any difficulty. When I arrived at the dealership service department, I was pleasantly I had scheduled a maintence service on my 2015 Mazda without any difficulty. When I arrived at the dealership service department, I was pleasantly greeted by Fredy Campos. Service was fast and friendly. Thanks for the complimentary car wash too! More

Very disappointed in my used car purchase I purchased a 2008 Toyota 4Runner from Capistrano Mazda. I was told that my trade (2012 Camry) was worth less than the KBB trade-in value because par I purchased a 2008 Toyota 4Runner from Capistrano Mazda. I was told that my trade (2012 Camry) was worth less than the KBB trade-in value because parts of it had been repainted which I doubt. I was also told that they would check to see if there was an additional key besides the valet key that we used to test drive the 4Runner. After the sale was complete I was told there was no other key which I think they probably knew from the start. The keys with the remote are very expensive ($300) and had I known that I would have to buy one I would have asked for a discount on the purchase price of the car. Who sells a car with only a valet key? On my way home I noticed there was a strange noise inside the dash which could be heard every couple of minutes. I also noticed half of the lights in the instrument panel were burned out and needed to be replaced. Finally when I get the car home I noticed the front driver side quarter panel had been repainted which I found ironic because of what they said about my Camry being repainted. I wanted to like this dealer but after giving them a try and the benefit of the doubt I feel like they are more interested in their bottom line than customer satisfaction. More

Excellent Service! I have been going to Mazda for my maintenance schedule since 2010 mainly because of Fredy. He will always get you the best recommended services at g I have been going to Mazda for my maintenance schedule since 2010 mainly because of Fredy. He will always get you the best recommended services at great prices. My oil change is even more affordable than other places! I am glad that Fredy is with Capistrano Mazda. Fredy will always be my contact person when it comes to my car. Thanks Fredy! More

This is the way buying a car should be! Highly recommend!! I visited 8 dealerships in Orange County, because I didn't know what kind of car I wanted. Most of those places were fairly disappointing. The sales I visited 8 dealerships in Orange County, because I didn't know what kind of car I wanted. Most of those places were fairly disappointing. The sales people didn't know their cars well, they were high- pressure, and they utilized unprofessional sales techniques. Then, I visited Capistrano Mazda. What a difference! I worked with Marcin Paluch. He knows every single detail about the cars he sells. Even though I had test driven the Mazda 3 twice before, I learned so much from Marcin! Several of the features he took the time to tell me about, really made my decision to buy the Mazda 3. He's very professional, personable, and ZERO pressure. He gave me a very fair price on the new car and excellent trade in for my old car. It was a great experience buying the car from Marcin. When I picked the new car up, he went over all the technology, so I would feel comfortable with everything. Marcin treats people as valued customers, which is so rare these days. They were super busy the day I picked my car up and Marcin was literally running trying to help everyone quickly. I also worked with Tom Deering, GM. He's zero pressure, highly friendly as well. With sales people that are this customer-focused, I'm looking forward to the same with the service dept. They even offer free car washes on Wednesday if you wear purple. How fun is that? It's ALL ABOUT THE CUSTOMER here. Love it! There are a lot of dealerships that could learn from the way Capistrano Mazda is run. I just can't say enough about my great experience with Marcin and Tom. Save yourself all the running around I did and just go to Capistrano Mazda. More

Awesome service! Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. They explained everything clearly. I felt sincerely valued as a customer. They really take good care of you way beyond what is expected of them. If you want awesome service go to Mazda Capistrano :) More

Experience the real Mazda Experience!!! Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave u Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave us the promo bundle of owning a car that you've never imagine before. What a BIG HELP! Mazda helped us to have the car we want. Thank you Mazda Capistrano for this wonderful opportunity! More

Great experience! Tom, Jeff and their team are awesome. They have already coordinated with my group our requirements, preferrences and details even before we set foot i Tom, Jeff and their team are awesome. They have already coordinated with my group our requirements, preferrences and details even before we set foot in their dealership! Whats more, they provided us the best deal which no other car dealership can offer. Thank you very much! More

Great Service! Fredy Campos in Service Center is always courteous and lets you know exactly what is/not needed. Julie was also helpful when discussing brake service Fredy Campos in Service Center is always courteous and lets you know exactly what is/not needed. Julie was also helpful when discussing brake service. More

Always a pleasure Fredy Campos has always been exceptionally professional and warming whenever I've come to service my vehicle. I'll keep coming for as long as he is th Fredy Campos has always been exceptionally professional and warming whenever I've come to service my vehicle. I'll keep coming for as long as he is there! More

best auto service & customer care! Big thanks to Fredy & Hector who always take such good care of me and my Mazda. They are professional, courteous and so efficient that they have kept Big thanks to Fredy & Hector who always take such good care of me and my Mazda. They are professional, courteous and so efficient that they have kept my car running smoothly for years. From standard oil changes, to brakes, tires, etc I can always trust Fredy and his team to keep my car running as smoothly as the day I bought it. More