Capistrano Mazda
San Juan Capistrano, CA
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Smiling Steph The majority of our experience was our interacting with Whitney, the sales associate, who was very pleasant, down to earth, and not at all pushy. She The majority of our experience was our interacting with Whitney, the sales associate, who was very pleasant, down to earth, and not at all pushy. She tried her best to answer the questions we had. We actually got a better deal than we anticipated thanks to Moe. We met Fredy, the Service Supervisor, who was very personable and helpful. Overall, the experience was great. More
New Car Lease I can't say enough about how great they all were. Katrina Brown was extremely knowledgeable and helpful. After visiting several dealerships in the are I can't say enough about how great they all were. Katrina Brown was extremely knowledgeable and helpful. After visiting several dealerships in the area and toiling away with details I couldn't be happier with my final decision. Not pushy, very honest and a pleasure to work with. I would recommend everyone who is the market for a Mazda/VW to check these guys out. More
Service Department customer service is excellent Overall great customer service in the service department. Easy to make an appointment and on-time. Friendly and helpful at the service desk. I got a f Overall great customer service in the service department. Easy to make an appointment and on-time. Friendly and helpful at the service desk. I got a full service oil change and replaced the air bag inflators. More
Best Service Experience Ever!!!! I live in San Clemente and I being taking my car for service to the dealer I bought it from in Tustin, I was on my way there for service when I notice I live in San Clemente and I being taking my car for service to the dealer I bought it from in Tustin, I was on my way there for service when I notice the new Mazda Dealer in San Juan Capistrano an I decided to try them out, so I stop by and they took me in without appointment, the Service manager Freddie, was awesome, very knowledgeable, friendly and professional, he got my car fix and ready to go in no time, I strongly recommend CAPISTRANO MAZDA for all your vehicle needs. P.s. they even have free popcorn and Starbucks coffe More
Excellent customer service We always have a wonderful experience when we bring our cars in. Fredy Campos is the best! He is always friendly, knowledgeable, and provides the best We always have a wonderful experience when we bring our cars in. Fredy Campos is the best! He is always friendly, knowledgeable, and provides the best customer service. Amber is great in sales. More
Service by Fredy Once I knew that Fredy was relocated to SJC I was very happy. I truly believe he really cares and has always done his best for me while in Laguna Hill Once I knew that Fredy was relocated to SJC I was very happy. I truly believe he really cares and has always done his best for me while in Laguna Hills. Now that he is closer to home, I am thrilled knowing that he will be sure to keep myMX-5 at its best, plus my peace of mind with its reliability. I NEVER write reviews or fill out customer service surveys, but I had to make an exception in this case. Thanks for bringing Fredy down to South Orange County. (In the past I recommended him and Phillips Mazda service to other Miata owners.) More
Great Friendly Service! Whitney was fantastic and helpful during my purchase. She went above and beyond to make my experience as easy as possible. I love my new car! Whitney was fantastic and helpful during my purchase. She went above and beyond to make my experience as easy as possible. I love my new car! More
Always Cheerful and Friendly This is one of the best car dealers I've been to. The service is by far the best in Southern Orange County. Freddy Campos always greets me with a fr This is one of the best car dealers I've been to. The service is by far the best in Southern Orange County. Freddy Campos always greets me with a friendly attitude and will always go the extra mile to make me feel taken care of. I never feel cheated and always feel the staff takes care of my needs. The best dealer in town! More
Extremely friendly and courteous I had a great buying experience thanks to Katrina, Tom, and Joey. Excellent service, attention, and care were given to my car buying day! Love my new I had a great buying experience thanks to Katrina, Tom, and Joey. Excellent service, attention, and care were given to my car buying day! Love my new Mazda 3!! More
Awesome attitude Great people with a can help attitude. Congratulations.and continued success at this location. Plan on doing business with you in the future. Keep u Great people with a can help attitude. Congratulations.and continued success at this location. Plan on doing business with you in the future. Keep up the good work. More