Capistrano Mazda
San Juan Capistrano, CA
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2016 Mazda CX5, Excellent car buying expereince I was in market for new compact SUV. We went to this dealer to test drive the CX5. As soon as we walked in, Katrina greeted us with smile and got the I was in market for new compact SUV. We went to this dealer to test drive the CX5. As soon as we walked in, Katrina greeted us with smile and got the car for test drive. I loved the car and decided this car beats any other car in same class that I have seen so I decided to purchase the car that night. Katrina was professional, courteous and very friendly, unlike any other car sales person out there. She wasn't pushy or trying to go back and forth with price. Katrina and her manager Moe were willing to beat any other dealer price, so why go somewhere else :) I felt very comfortable dealing with Katrina. I definitely recommend this dealer and Katrina to anyone looking for a Mazda. More
2016 CX-5 Touring Great staff. Friendly and informative. No pressure to buy. Test drive was perfect. After purchase tutorial provided all the necessary details. Will be Great staff. Friendly and informative. No pressure to buy. Test drive was perfect. After purchase tutorial provided all the necessary details. Will be going to the agency for all follow up service. More
Mazda Miata Service Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of bus Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of business). More
excellent service Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always quite as knowledgeable and he was. My husband and I were very pleased with the service here. Fredy was courteous, very professional and answered all our questions right away. We definitely recommend this location and our service advisor Fredy. More
Great Service! I worked with Katrina to lease a Mazda 3 and she was so helpful and kind throughout the entire process. She was great to work with and I would definit I worked with Katrina to lease a Mazda 3 and she was so helpful and kind throughout the entire process. She was great to work with and I would definitely recommend her! She did her best to work with my price range and get me a price that I was comfortable with- great experience with her! More
Lease Experience Diego was very helpful with my lease. We resolved some issues with the special on the mazda 6, and he and his manager, Tom, got back to me promptly. Diego was very helpful with my lease. We resolved some issues with the special on the mazda 6, and he and his manager, Tom, got back to me promptly. The car was detailed and is beautiful, inside and out. They are worth visiting. More
2016 Mazda CX-3 Purchase I purchased my Mazda CX-3 from Capistrano Mazda two weeks and loving it so far! I was greeted by Diego right as we pulled up. He was very helpful and I purchased my Mazda CX-3 from Capistrano Mazda two weeks and loving it so far! I was greeted by Diego right as we pulled up. He was very helpful and professional through the entire process from the test drive all the way to purchase. I appreciate his follow-up call a week later to see how I was doing with the car. This really shows their commitment to service on the personal level. I brought back the car this weekend to have a roof rack installed. Freddy, Julie and the service team were great and had everything set so the process went as smooth as possible. They got us in-and-out quickly with a loaner vehicle while the car was being worked on and called us back within a couple hours with the finished car. I would highly recommend the team at Capistrano Mazda. They truly live up to their slogan, smilage guaranteed! More
2016 Mazda 6 GT purchase I came into the dealer looking at a CX5 but quickly realized that the Mazda 6 would better suit my life style. I was greeted by Mo the Sales Manager w I came into the dealer looking at a CX5 but quickly realized that the Mazda 6 would better suit my life style. I was greeted by Mo the Sales Manager who said that Katrina Brown would assist me with any questions and test drives. Both employees were service oriented non pressure and professional. I also went to two other dealers in OC (both Mazda) and felt most comfortable with the environment and staff at CapoMazda. They took great care of me, had the car ready washed, gassed, and detailed and out of finance within an hour. Unreal and kudos to everyone there. More
AJ was the best, very professional and nice. I went into Capistrano Mazda to purchase a car for my daughter. She is 18 and will be making the payments herself. We told them how much we had to put I went into Capistrano Mazda to purchase a car for my daughter. She is 18 and will be making the payments herself. We told them how much we had to put down and what we wanted her payments to be. Moe Afzal the Sales Manager and AJ, (our salesmen) were fantastic. We bought the Mazda 3 and we love it!! I actually like it better then my VW sport wagon. It drives so smooth and gets 41 miles to the gallon. I highly recommend AJ, he was so helpful and knowledgeable without being pushy. I've bought several new cars before and have never had the wonderful experience we had at Capistrano Mazda. When I'm ready for a new car I will for sure be going to Capistrano Mazda and purchasing a car from them. If I could give them 10 stars I would!! Cathi Chaney More
Best Mazda dealership in Orange County. I worked with Katrina Brown on a lease of a CX-5. She is the best. I contacted Katrina by email and let her know what I needed and what other deal I worked with Katrina Brown on a lease of a CX-5. She is the best. I contacted Katrina by email and let her know what I needed and what other dealers were offering. She took a quote from another dealer that I was close to accepting and beat it with no questions asked. I couldn’t make it down the dealership for a few days because of work and obligations at home but Katrina kept in contact and was super quick and happy to answer any questions that I had. I was able to email Katrina a lot of the paperwork that needed to be done to make the whole process as efficient as possible. When I finally made it to the dealership my CX-5 was waiting out front, fully detailed and ready to go. I signed a few more documents and then went to the finance department which was a painless experience as well. Katrina then went over all the features of the CX-5 with me, gave me a voucher for 1 year of free maintenance, and I drove off a happy customer. If you are in the market for a Mazda get in contact with Katrina now. She is super friendly and a pleasure to work with!! More