Capistrano Mazda
San Juan Capistrano, CA
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The most pleasant car purchasing experience I have had! I have been brining my car to Capistrano Mazda for service and appreciate the honest and dependable service provided by Freddy Campos and the whole se I have been brining my car to Capistrano Mazda for service and appreciate the honest and dependable service provided by Freddy Campos and the whole service team. I decided to purchase a Mazda6 and had the best purchasing experience I have ever had buying a car. It was a fast, pleasant and no pressure experience. I cannot say enough about the team I worked with, Katrina and Tom are great! I look forward to the excellent service I have received from the service team and future purchases from Capistrano Mazda. More
Very pleasant and fast. Very easy to work with! New car transaction was very fast. Staff was very knowledgeable and once we finalized the deal, financing was fast and great. Very easy to work with! New car transaction was very fast. Staff was very knowledgeable and once we finalized the deal, financing was fast and great. More
Helpful and got me the car I wanted The whole team at Capo Mazda gave us the chance to get a new car when we desperately needed it. I wasn't sure we could actually get the new car and w The whole team at Capo Mazda gave us the chance to get a new car when we desperately needed it. I wasn't sure we could actually get the new car and was going to try for a used one but they were able to get us the new one. I am so very thankful and pleased. More
My best new car purchase ever! I have purchased dozens of cars but this was by far my best "no hassle" new car purchase. The Capo Mazda team are true professionals who make you fee I have purchased dozens of cars but this was by far my best "no hassle" new car purchase. The Capo Mazda team are true professionals who make you feel like family. I would never hesitate to recommend Capo Mazda to any friend or family member, in fact I have considered placing a full page ad in the Orange County Register just to let the masses know how amazing my experience was. More
Made buying a car a positive experience This dealership is special. Each employee with whom we worked was helpful, knowledgeable, respectful, and a true pleasure with whom to work. I could This dealership is special. Each employee with whom we worked was helpful, knowledgeable, respectful, and a true pleasure with whom to work. I could tell that they were genuinely helping me to end up with a car that would be a great fit for me at a great price. So thankful that we chose to come to Capistrano Mazda. More
An Animal Died in our Mazda There was a terrible smell coming from my wife's Mazda CX-7 when I called the Capistrano Mazda main phone number. They transferred me to Fredy, and he There was a terrible smell coming from my wife's Mazda CX-7 when I called the Capistrano Mazda main phone number. They transferred me to Fredy, and he told me that he probably knew what it was, so I had my wife take her car down to the dealership the same day. It is clear that the upper management hires quality people; my wife said that Fredy was friendly and professional and HE DID KNOW EXACTLY WHAT WAS GOING ON. A little mouse had crawled into the engine and was crushed . . . poor little guy. Our problem was resolved in less than 20 minutes at a more-than-fair-price. Amazing. Thank you so much Capistrano Mazda - keep up the good work! Satisfied Aliso Viejo Resident More
First Car Shopping! I picked out my first car with my family and I had the best experience. Katrina and Fredy were absolutely incredible and helpful. Katrina answered all I picked out my first car with my family and I had the best experience. Katrina and Fredy were absolutely incredible and helpful. Katrina answered all of our questions and more! She went above and beyond to make my family and I feel comfortable and knowledgeable during this purchase. Fredy offered his assistance and said to call him with any questions or concerns in the future. My family would choose Mazda 10/10 times and thank Capistrano Mazda for giving me my dream car! More
My first new car! Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, no surprises along the way. I would recommend them to anyone, and Mazda is a great car! More
Apr. 2016 - No hassle, great deal! It is not every day that one gets to consider picking up a new car. The process is fun and exciting, sure, but also stressful! Katrina and the team at It is not every day that one gets to consider picking up a new car. The process is fun and exciting, sure, but also stressful! Katrina and the team at Capo Mazda did a great job of getting the 2016 CX-5 Grand Touring into our garage with very little hassle and for a great price. Thanks so much again! More
A WONDERFUL experience !! My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. The car buying experience can be annoying and stressful, as we all know. We had questions about these vehicles but did not want to be pushed or hounded while we were looking around the lot. Some sales people seemed like they were reading off scripts. They didn't ask us questions, didn't listen to what WE were asking, others acted as though we were interrupting them. This is commission sales, we get it. We are in sales also. Then we went to Capistrano Mazda and met Marcin. Warm, honest, engaging, asked what was important to US !! Imagine that, he cared about what WE wanted ! We were looking at the CX5. He showed us the differences between trim levels and when we told him that we just became grandparents, he went straight into the safety features of the vehicle....again, he listened. When we wanted to get some ideas of lease costs versus purchasing, he and his sales manager, Tom, couldn't be more accommodating or helpful. We explained to Marcin that we still wanted to see Hyundai and Kia. No problem. He said "If you have any questions please feel free to call" NO pressure ! That night we went home and made our decision. The next day we called Marcin and explained what vehicle we wanted, the color and interior, and where we wanted to be monthly. Again, NO problem. He called back within minutes telling us exactly what we need to put down. And again, a BIG thank you to his sales manager for accommodating us by giving us the numbers. Other dealers won't give you ANY information if your not ready to sign on the dotted line. We went to the dealership that night, Marcin and his manager Moe, found us the vehicle that we wanted and we DID sign on the dotted line ! Joey, the finance manager, met us with the paperwork and everything went very smoothly. 2 days later when we went to pick up the car, we found out that the dealer that they were going to get the car from sold it that day. Marcin and Moe scrambled to get us another vehicle and had I'm there waiting for us. Kevin, the other finance manager, had the new paperwork all ready for us and again, everything went smooth as silk. And THIS vehicle had 50 less miles on it !! We are VERY satisfied customers and could not recommend this team of professionals any more highly. A WONDERFUL car buying experience ! More