Capistrano Mazda
San Juan Capistrano, CA
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Excellent experiece Having purchased many new cars from several dealerships I was truely surprised how fast and easy the process was at Capo Mazda. Previously to coming i Having purchased many new cars from several dealerships I was truely surprised how fast and easy the process was at Capo Mazda. Previously to coming in I researched my car (2016 Mazda Mx5) using True car and by contacting the many Mazda dealers in the area. Capo Mazda gave me my best deal. I primarily dealt with Diego (my salesmen) also with Tom Deering and Paul in finance. All were friendly,knowledgeable and helpful. Including in my purchase was a 1 year free maintanace package which was nice. Overall I rate Capo Mazda 5 stars. Very pleased. Thank you guys. More
Friendly, fast and caring We were recommended by a prior employee to talk to Tom Deering about a new car and we could not have asked for a better experience. We were treated w We were recommended by a prior employee to talk to Tom Deering about a new car and we could not have asked for a better experience. We were treated with respect and like we mattered to the company and didn't have to wait. Tom turned us on to Marcin Paluch and he was awesome. Very informative, very honest and full of integrity for being a car salesman. The experience could not have been better and I highly recommend Capistrano Mazda from Tom to Marcin to the finance guy Joey. More
Outstanding Customer Care! This Team Gets it!! From the moment we stepped thru the door at Capistrano Mazda the experience was head and shoulders above anything experienced in a "typical" dealer. From the moment we stepped thru the door at Capistrano Mazda the experience was head and shoulders above anything experienced in a "typical" dealer. These folks know customer service, know what it takes to make customers feel like family, and are willing to go the extra mile to ensure their motto of "Smileage Guaranteed" is always front and center. This is the first experience my 18 year old daughter had with a dealership, I think they have set the bar sooo high that any others in the future (if any!!) will pale in comparison. Thank you shout outs to Marcin, Moe, Tom, Joey, Paul and the rest of the Capo Mazda team. You have earned a few more Customers For Life! More
Everything We Wanted! Capistrano Mazda has done a wonderful job in assisting my family and I! Marcin has helped us twice over to get exactly what we need and want out of my Capistrano Mazda has done a wonderful job in assisting my family and I! Marcin has helped us twice over to get exactly what we need and want out of my brand new Mazda 3. Thank you guys for the wonderful help and making things easy and efficient. More
Great car buying experience Marcin, my salesperson, made this entire experience very easy and pleasant. I usually dread car shopping but this experience was so easy. The popcorn Marcin, my salesperson, made this entire experience very easy and pleasant. I usually dread car shopping but this experience was so easy. The popcorn and soft drinks offered while waiting for finance are a nice touch as well. More
Easy Process This was my first new car in a long time and the experience was easy and hassle free. AJ was very informative in regards to the car and Tom and Paul This was my first new car in a long time and the experience was easy and hassle free. AJ was very informative in regards to the car and Tom and Paul made the process very smooth. More
Best car buying experience After owning my car for 8 years I decided it was time for a new one. I had browsed other dealerships but definitely made the best decision choosing C After owning my car for 8 years I decided it was time for a new one. I had browsed other dealerships but definitely made the best decision choosing Capistrano Mazda! After receiving a few offers that were exactly what I wanted I decided to call Capistrano Mazda and see what they could offer. I was in touch with AJ and he took down what I would like and how much my other offers were. Within an hour I had a call back with an offer less than the lowest one I had received. Over the next hour I got a personalized video from AJ showing features of the car. His personality made the relationship with Capistrano Mazda even stronger. I headed to the dealership after work not expecting that what he told me on the phone to be exactly what I got! I figured the must be something hidden but from the quote on the phone to when I signed paperwork everything was transparent. I am so impressed with the honesty and transparency of this dealership. AJ had the car cleaned and gassed up extremely quickly and showed me how to use many of the new features. Moe, the manager, explained all parts of the contract and is extremely sincere. When it got to financing with Paul I anticipated a good hour of signing. I met with him for 10 minutes and the car was mine! This entire experience was wonderful and would recommend this dealership to all. If nothing more the fact that the price matched exactly to what was quoted on the phone I'm a loyal customer :):) the service adds to the experience More
How Car Buying Should Be I'd met Marcin a few times prior to my purchase when visiting the lot to view the vehicles as well as for my test drive. He couldn't be more friendly I'd met Marcin a few times prior to my purchase when visiting the lot to view the vehicles as well as for my test drive. He couldn't be more friendly and less pushy, exactly the opposite of your typical car salesman. After exploring other makes and models I decided on a CX-5 and contacted multiple dealers in the area, After giving a competitive offer, I made my choice to work with Capo Mazda. Moe, Katrina and Marcin were the most friendly and helpful employees I've ever encountered at a dealership and made the whole experience incredibly enjoyable. Even if they didn't offer a year of free maintenance I would still return here for any future needs. Couldn't recommend them higher! More
Very nice service! Last week I bought my first new car in my life. I was very luck I met Marcin! He was so nice and honesty. He analyzed for me about car. Never gave me Last week I bought my first new car in my life. I was very luck I met Marcin! He was so nice and honesty. He analyzed for me about car. Never gave me press! Finally I chose CX5 and got nice price.Also he helped me applying insurance. Even I changed my mind many times. He and his leader didn't angry. I was very satisfied with their service ! And very happy I chose Capo Mazda! More
Purchase of my new vehicle was so easy and enjoyable! I took my Mazda in for service and asked if I could look at some new models. Whitney helped me and was so knowledgeable. She knew and explained all I took my Mazda in for service and asked if I could look at some new models. Whitney helped me and was so knowledgeable. She knew and explained all the new features, differences between models and even financing options and she was very personable too. It wasn't a high pressure atmosphere at all. Moe was very straightforward and willing to work with me when negotiating my trade-in and purchase price. The whole experience was very pleasant and I will be taking my new car to them for all my service needs. Fredy in Service is great too. I love my new car! More