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Cape & Islands Kia - Service Center

South Yarmouth, MA

4.3
24 Reviews

24 Reviews of Cape & Islands Kia - Service Center

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June 27, 2024

The service was not good at all. They told me my car was safe to drive after being there for 3 weeks but when I got to drive it home it had to be towed. They charged me a lot of mone More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Excellent sales and service team. Very professional and knowledgeable. I was very pleased with Cape and Island Kia. More

by ROTMANREALTOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helder Leite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe LaFleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Gaslighting, corner cutting. I have to bring my car in again for their lack of effort and thoroughness. Charged me for services I did not request, put me on hold to deliberate More

by Cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett DeBaise
April 19, 2024

Awesome dealer to buy a vehicle from. Always a pleasure to go in for an oil change. People are always very pleasant. They even give you a ride or pick up. Best dealer to buy a Kia from. H More

by TRITTAPIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Cape and islands Kia is a great dealership with a friendly staff. I recommend this dealership More

by CORYMONTALTO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Had a tire rotation and they forgot to put all the lug nuts on one of the tires. Pretty scary. More

by CAROLM1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Connell
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

The only complaint they wanted to charge 30 $ over the quote,, but did charge correcty! More

by OHROCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I’ve been having my car serviced at Cape & Islands Kia for a few years now, I’ve had a great experience every time. More

by PETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Excellent customer service in sales department as well as Service department . Very satisfied and look forward to recommending to my friends and family. More

by kristamomoffour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pavel Felenchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Shupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helder Leite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe LaFleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Reed
April 16, 2024

Always pleased with the service department at this dealership. Wish Kery hadn’t left but everyone is great. Love working with Amber who is so helpful and congenial. Helder is the best service manager! More

by DCOUGH65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helder Leite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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