Cape & Islands Kia

Very happy with my experience at CAPE AND ISLANDS KIA I'm very happy with my experience leasing a car from CAPE AND ISLANDS KIA. I will certainly be back to purchase another vehicle! I leased a Kia for m I'm very happy with my experience leasing a car from CAPE AND ISLANDS KIA. I will certainly be back to purchase another vehicle! I leased a Kia for my mother so you can imagine I wanted the best deal for her. I hardly ever leave reviews about anything but I was so impressed with the whole transaction I was compelled to. In my search for the "best" Kia deal, I looked all over Massachusetts including the South Shore and the Boston area and was so impressed with Cape & Islands Kia that I purchased from them. For two weeks I called multiple Kia dealers and searched online everywhere looking for the "best" Kia deal for Mom. I should have just walked in their showroom right from the beginning. They offered me the best deal anywhere in about 10 minutes. I bet it might have been quicker but they were very busy at the tine. I worked with several people including the general sales manager and they were all friendly, knowledgeable and in no way pushy or overbearing. They were extremely informative and transparent about car prices, dealer fees , etc .The salesman, sales manager and finance person were also extremely friendly and very pleasant to work with. Within the first 5 minutes of walking in the showroom the sales manager gave me a price that was so attractive and since I had already done my homework I could not resist. I did not even feel I had to do any haggling. That is how car buying should be. I got a good deal and I recommend this dealership to anyone. From the moment we arrived at the dealership looking for a vehicle which was about a week before we picked up the car everything was smooth and fast. In fact they even kept the car parked off to the side just for us because we said we wanted a certain black GT-Line with all the latest driver technology packages and power options and they never even asked for a deposit. Our word that we will be back was good enough for them. When we came back to pick up the car a few nights later the salesman made sure we knew how all the bells and whistles of the car functioned. He even paired up my phone for me, which was great because my mom is a technically challenged person! I leased a 2020 Kia Forte GT and the advertised deal was a better value than buying a used car over the 24 - 36 month lease term. I figured out my 2020 Kia Forte GT-Line is a better value than buying anything used and its a BRAND NEW CAR! It is a loaded up sporty car with all the latest bells and whistles with a full factory warranty and it will be trouble free for many years to come. If you do your research like I did you will find this is the best lease deal in the car market today. IT CANT BE BEAT! Also, if I choose to purchase this vehicle in a few years which I probably will then that price will also be an exceptional deal as it has a great residual value which even a new Honda or Toyota can not beat. I know I checked. We recently had a 2015 Honda CRV and a 2019 Toyota Camry SE and even though we have only had our Kia Forte GT-line for a week now. The most important thing is Mom loves it! That is priceless ! More

Service manager, Helder, needs to go or I can see a lot of business being lost due to his poor manners and overall attitude. Please and thank you can go a long way but he barely opened his mouth. He wants of business being lost due to his poor manners and overall attitude. Please and thank you can go a long way but he barely opened his mouth. He wants to get you in, get your money and get you out. In a 30minute visit I witnessed him belittle his staff and prance around like he is top dog. It was embarrassing for the company, a place where I have had my car serviced and repaired for years. Happily taking my future business elsewhere. More

I left a review on cars.com stating that the sales manager acted in a poor manner after going through the business application process only to have the vehicle in question sold from with under me. manager acted in a poor manner after going through the business application process only to have the vehicle in question sold from with under me. After leaving said review Matt the sales manager then proceeded to call me and text my personal number stating he was going to leave a disparaging review on my companies website out of spite. I hope my poor review serves to inform others of my experience and showcases the type of individual you will be dealing with if you decide to purchase through them. No credibility at all and in fact will resort to sophomoric tactics to try and cover up the poor business ethics that governed their actions. Hopefully someone in the ownership group sees this and takes a corrective action and that the consumer voice matters and can’t be bullied by retaliatory action. More

Horrible service So after buying a 2018 Kia Forte in May my air conditioning started leaking into my car, I called for service covered under my warranty. After being b So after buying a 2018 Kia Forte in May my air conditioning started leaking into my car, I called for service covered under my warranty. After being berated and spoken down to the service tech fixing it tells me it was caused by a spider and charged me almost $90 to repair it. Well two months later my spider seems to be back! Not sure what kind of a spiders we have on Cape Cod but I’m just going to caution other buyers. More

Exceptional service The process of purchasing a car can be overwhelming. Right from the start, this company made me feel at ease. Sales Manager, Mike B was fantastic. The process of purchasing a car can be overwhelming. Right from the start, this company made me feel at ease. Sales Manager, Mike B was fantastic. He listened to my concerns. He knew instantly how to handle the fact that I would rather be bitten by shark versus standing in a car dealership. I had every question answered. Just when I wasn’t exactly positive in my choice another Mike was there to show me another vehicle that fit perfectly to everything I wanted. Typically the hardest part is dealing with the finance manager. Another Mike made it so seamless. My sales manager made sure I knew all the bells and whistles of the car before I drive it off the lot tonight. I’m truly impressed . Each person I encountered was calm, polite, professional and had an overall wonderful personality. Thank you so much everyone! More

Quick I needed to get into a vehicle that day when I walked in there. Jack and Mike and the financing guy Mike I'll put their heads together and made it hap I needed to get into a vehicle that day when I walked in there. Jack and Mike and the financing guy Mike I'll put their heads together and made it happen I would like to say that their detailing department is a little lenient on their work More

Thank you Jack I came to Cape & Islands Kia a couple months ago looking for a new vehicle and I was more than pleased with the assistance I received from Jack. He he I came to Cape & Islands Kia a couple months ago looking for a new vehicle and I was more than pleased with the assistance I received from Jack. He helped me right away and was very knowledgeable about the vehicles in his inventory. I’m very satisfied with the purchase of my new sorento. I would recommend this dealership as well as Jack to my friends and family. Thanks for all your help Jack! More

Easy breezy I never write reviews but this time I just had to! Easiest car purchase I've ever had! Jack was excellent as was Al the GM and Mike from the finance d I never write reviews but this time I just had to! Easiest car purchase I've ever had! Jack was excellent as was Al the GM and Mike from the finance department. I never felt pressured and Jack was very knowledgeable about the ins and outs of the car! He even paired up my phone for me, which was great because I'm a technically challenged person! I'm loving the Sportage. My last vehicle was a Jeep and I thought I would miss it. Not so, the Sportage drives incredibly smooth, everything is right in front of you so that you can drive without taking your eyes off the road which makes me feel a lot safer. I will definitely be sending any family or friends that are looking for a vehicle to Kia of Cape Cod! More

Great experience Help to explain loan and we're very helpful and financing went smoothly and saleman showed operation and fucthion of car perfectly.They we're very pro Help to explain loan and we're very helpful and financing went smoothly and saleman showed operation and fucthion of car perfectly.They we're very professional. More

Very convient with great service! My experience was overall excellent. Being a working mom of 3 kids concience is huge for me and Jack made everything very easy. We were able to accomp My experience was overall excellent. Being a working mom of 3 kids concience is huge for me and Jack made everything very easy. We were able to accomplish our deal over the phone and he was able to bring the car I had in mind to my house to look at! He was friendly, knowalgable, and great to work with. Going into the dealership to sign papers went well and everyone there was great. I love my new Kia Sorento! I couldn't be happier with my experience! More