Cape Coral Chrysler Dodge Jeep Ram - Service Center

Excellent service. Can not be happier. Thanks for your service. Everything was right on and more. Can not be happier. Thanks for your service. Everything was right on and more. More

I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More

Good service and communicative staff. It's nice talking to Christopher Read. Thanks for your service. It's nice talking to Christopher Read. Thanks for your service. More

Terrible service they would not call me back after four phone calls. I had to go in there to finally get someone phone calls. I had to go in there to finally get someone More

Poor communication. Custom service sucks Won't take my car there again. Lost my business Horrible Custom service sucks Won't take my car there again. Lost my business Horrible More

Good service, and comunicative staff. Completed repair in one day. Called when the vehicle was ready Completed repair in one day. Called when the vehicle was ready More

Timely listen to what I wanted to check on and did work to my satisfaction to my satisfaction More

Nothing ever gets fixed, year and a half old issue, and to this day my issue is not fully resolved to this day my issue is not fully resolved More

They do not follow up even after 4 or more calls. And charge ripe off rates And charge ripe off rates More

I had a 8 o’clock appointment for an oil change. They didn’t put my truck on the lift till about 9:15 so I waited like 2 1/2 hours for the oil change. They didn’t put my truck on the lift till about 9:15 so I waited like 2 1/2 hours for the oil change. More