Cape Coral Chrysler Dodge Jeep Ram - Service Center

Great Nice friendly helpful employees, and my car got washed afterwards, life is good! I will return! I will never do another review so don't ask! Nice friendly helpful employees, and my car got washed afterwards, life is good! I will return! I will never do another review so don't ask! More

First Oil Change This was our first visit to this new dealership. Rebecca Dodds took very good care of us even though we had not gotten our new Pacifica at their deale This was our first visit to this new dealership. Rebecca Dodds took very good care of us even though we had not gotten our new Pacifica at their dealership. She even helped us figure out the information control center. Very professional people. Will definitely be doing business with them in the future. More

Great Service Great service. My jeep was looked at ASAP. Andrew did a great job letting me know what needed to be fixed. Beautiful new dealership. Nelson M. Great service. My jeep was looked at ASAP. Andrew did a great job letting me know what needed to be fixed. Beautiful new dealership. Nelson M. More

Great first time experience Super fast, friendly, and well knowleadgeable. Even got my car washed afterwards. These are the things that will make me want to come back. Very excit Super fast, friendly, and well knowleadgeable. Even got my car washed afterwards. These are the things that will make me want to come back. Very excited to have this awesome dealership five minutes away from home! More

WARRANTY WORK ALL ISSSUES RESOLVED. GREAT PEOPLE TO WORK WITH. FIRST TIME VISIT FOR US. DEALERSHIP VERY CLEAN AND NEAT. ALL STAFF VERY FRIENDLY. WILL BE UPDA ALL ISSSUES RESOLVED. GREAT PEOPLE TO WORK WITH. FIRST TIME VISIT FOR US. DEALERSHIP VERY CLEAN AND NEAT. ALL STAFF VERY FRIENDLY. WILL BE UPDATING TO A 2019 IN NEAR FUTURE. HOPE TO WORK WITH STAFF More

Warranty Repair Matt is a great service adviser. Very high trust factor. I would buy my next vehicle from Cape Coral CDJR. Thank you very much Matt Matt is a great service adviser. Very high trust factor. I would buy my next vehicle from Cape Coral CDJR. Thank you very much Matt More

Oil change Everyone was cordial and polite. Upon asking how long it would take to get my oil changed I was informed that it would take 45 minutes for the oil to Everyone was cordial and polite. Upon asking how long it would take to get my oil changed I was informed that it would take 45 minutes for the oil to drain. As this is my first diesel vehicle I found this a useful bit of information and better understood what I might have otherwise considered "slow" service. I would much rather wait a little while and get a proper oil change. I do not know the young ladies name whom I dealt with but she obviously is well trained. I had to guess at the employees name to be able to submit review. More

repair costs, replacement fluids, and misc. charges too high The recall and oil leak were both repaired properly. The quote for the oil leak repair seemed excessive. We were going to take the vehicle somewhere e The recall and oil leak were both repaired properly. The quote for the oil leak repair seemed excessive. We were going to take the vehicle somewhere else at a lower repair price, but the service advisor at Cape Coral CDJR negotiated a lower price to "earn our business" During the repair they had to empty our antifreeze. They called to make sure it was OK to fill antifreeze. When we got our bill, I was shocked to see a charge for $43.12 for antifreeze/coolant. The charge was much higher than we would have paid if we had purchased it ourselves elsewhere. I also questioned a misc. charge of $59.60. I was told that was for shop supplies such as rags, gloves, clean up, etc. and use of car wash if needed. They did not wash our car. The price of $125.00 per hour for repair service should include shop supplies. If they plan to "earn our business" they are going to have to lower prices to be competitive with other repair shops.. More

Very good service Amazing customer service!! Would definitely come back. Very attentive knew the correct answers to give me, helpful and always had a smile on her face Amazing customer service!! Would definitely come back. Very attentive knew the correct answers to give me, helpful and always had a smile on her face ! More

Really easy and everyone was so nice.. Everybody was very nice .. From the first phone call to the girl that checked me out in the end..Matt called me twice and was very professional.. Everybody was very nice .. From the first phone call to the girl that checked me out in the end..Matt called me twice and was very professional.. More