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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,813 Reviews

4,813 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 13, 2018

On vacation Timely service. Follow up was great. We were on a time schedule and they were on it. Appreciated Hertz being onsite and getting us a loaner ASAP. More

by pje247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tagge
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Glad to know you received such a quick and thorough service experience. Thanks for the great feedback!

December 13, 2018

A/C repair and service Matthew McCartney won me over. I did not expect the service encountrer to go so well. The work was done and everything was explained well. The car More

by jabado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McCartney
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're so happy to hear that we have won you over and we have earned your business. Thank you for this wonderful review and we hope to see you again!

December 12, 2018

NOT SO IMPRESSED FOUND PARTS FROM THE TIRE ROTATION STILL LYING IN FRONT OF THE PASSENGER SEAT: I HAD SOME COUPONS FOR PROMOTION OF OILCHANGE AND TIRE ROTATION. SO T More

by juergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hey there! Thank you for the feedback despite the experience not being absolutely perfect. We strive to ensure our customers are met with the very best and we are disappointed when this is not the case. Please know this has been forwarded to management Thank you for your feedback.

December 12, 2018

CUSTOMER SERVICE-TOP NOTCH! WE BROUGHT OUR VEHICLE HERE FOR RECALLS. THE CUSTOMER SERVICE WAS SUPERB! WE DIDN'T EVER SPEAK TO ANYONE IN THE SERVICE DEPT. DIRECTLY, JUST THE SERVI More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ANDREW, MATTHEW, BRIAN
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Glad to hear it! Thank you so much for the awesome feedback!

December 12, 2018

Fast, professional service. I dropped my truck off at 7am. They had my stepsides and hitch installed and were calling me to come pick it up by 10. This dealership is one of the n More

by BENNYU8082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson, Raymond Burke, Rebecca Dodds, George Rigney
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We can't thank you enough for the kind words. We take great pride in our dealership and we are happy to be a part of the Cape Coral community. We look forward to seeing you again next time, Benny! Take care!

December 11, 2018

nickel and dimed me I have an oil change package that I buy from chrysler. I have used it in 7 different states and never paid a penny more. They said I needed an extra q More

by cmuttschall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember their names.
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hello. We would like to apologize for any inconvenience or negative experience that may have occurred for you while at our dealership. This is certainly not our goal, as we aim to provide each customer with the absolute best in service. Please know that this has been forwarded to management. We thank you for your feedback!

December 11, 2018

Great service Very professional and friendly service. Nice atmosphere at the Dealership. Thankful that there is finally a good Dealership in Cape Coral with lots of More

by Florida girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wiedman
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We can't thank you enough for the kind words! We strive to ensure our customers are met with the very best in service and it is wonderful to see the hard work pay off! Take care and we look forward to seeing you again!

December 11, 2018

VERY GOOD THE PEOPLE WERE VERY FRIENDLY AND DID A VERY GOOD JOB. I AM HAPPY WITH MY RAM TRUCK AND WOULD RECOMMEND THE DEALERSHIP TO ALL. THANKS More

by LYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Your happiness is our happiness, Lynn! Thank you so much for the positive feedback. Take care!

December 11, 2018

Hard working service rep Andrew wouldn't quit on me. He made sure my Jeep was fixed properly even though he was the only one standing behind me. Thank you Andrew!!!!!!! More

by reilly2924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We will always go above and beyond for our customers, Reilly! Thanks for the great feedback. Take care!

December 11, 2018

Very good service. They went above and beyond to fix my problem. Offered free rental car and shuttle service that was super helpful. I had an awesome experience. More

by craiggiuliano85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

You're family when you're with us and we always go above and beyond for our customers. Thank you for the fantastic feedback!

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