Cape Coral Chrysler Dodge Jeep Ram - Service Center

Excellent customer service. Would definitely recommend dealer. Service department greeted me accordingly, and communication was great. Would definitely recommend dealer. Service department greeted me accordingly, and communication was great. More

Poor and incomplete repair. Didn't respond accurately to a question about my windshield. Didn't properly test all the fuse box cover and still haven't heard back from Ron Didn't respond accurately to a question about my windshield. Didn't properly test all the fuse box cover and still haven't heard back from Ron More

Exceptional customer services skills and multicultural experience (Great personality) This is the best auto dealer in Florida, it's a great pleasure to do business with you guys! experience (Great personality) This is the best auto dealer in Florida, it's a great pleasure to do business with you guys! More

The automated telephone system is a mess! It's very frustrating and difficult to get connected to the proper person or you end up in a loop without connecting to no one! Lisa had given me he It's very frustrating and difficult to get connected to the proper person or you end up in a loop without connecting to no one! Lisa had given me her personal number for calls and texts once she got involved - She always responds and follows up - However our problem still exists with the vehicle throwing a service (wrench) code on a fairly regular basis, even after the latest software download a few weeks ago. The interesting thing is that the service code resets itself after turning the vehicle off-on again. * This condition occurs every 3-5 days at random * More

Got there early the job was done and approximately 2 and a half hours it was finished. Good job a half hours it was finished. Good job More

Was not very happy with the price over a seatbelt service could’ve been better. The work was fine. could’ve been better. The work was fine. More

Felt I was being scammed by my tech. Very unethical tactics. He tried to add items to my bill, hoping I wouldn’t notice. Very unethical tactics. He tried to add items to my bill, hoping I wouldn’t notice. More

I brought my 2023 Jeep in for 3 Recall Repairs. Apt was at 9:15. I told Eddy that I need my car for tomorrow and to let me know if that would be an issue. I Was told I would be called by 11 with Apt was at 9:15. I told Eddy that I need my car for tomorrow and to let me know if that would be an issue. I Was told I would be called by 11 with an update. I received call at 2:30 telling me that they are still working in vehicle. I was told i would be updated. I called dealership at 4:45 to be told they could not complete recall repairs. Very disappointed i having my time and gas wasted on a nothing trip. More

You called me for a recall service call. We booked 4 weeks in advance. When i arrived your tram wasnt ready to take care of the recall. There are other issues. Overall poor experience, We booked 4 weeks in advance. When i arrived your tram wasnt ready to take care of the recall. There are other issues. Overall poor experience, even on the drip email follow campaign More

She handled all of my vehicle needs and provided prompt service. She also explained the very high bill service. She also explained the very high bill More