Cape Coral Chrysler Dodge Jeep Ram

A work in progress Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can’t even tell you who your service advisor is... once I arrived I found I didn’t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They’re new so I’ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review. More

Marty Martin Salesman Found Marty to be great to work with. He went out of his way to help us find what we were looking for. This makes him 10 star in our view. Found Marty to be great to work with. He went out of his way to help us find what we were looking for. This makes him 10 star in our view. More

Joe Aviles It was a great experience. Everyone went out of their way to ensure we were taken care of. Joe, Jay and Luis were all great. It was a great experience. Everyone went out of their way to ensure we were taken care of. Joe, Jay and Luis were all great. More

Good visit It was a very pleasant experience! So happy I didn’t have to go to Galanea in fort myers The mechanic guy was very clear in his explanations. It was a very pleasant experience! So happy I didn’t have to go to Galanea in fort myers The mechanic guy was very clear in his explanations. More

Becky provided Excellent service, very friendly, very professional. There is nothing else I can add. I am not sure why there is a twenty five word minimum. provided Excellent service, very friendly, very professional. There is nothing else I can add. I am not sure why there is a twenty five word minimum. More

Just "Meh"...not great or terrible The good: Everyone I dealt with was friendly from start to finish I got out in an hour for an oil change/tire rotation/etc, which I've come to expec The good: Everyone I dealt with was friendly from start to finish I got out in an hour for an oil change/tire rotation/etc, which I've come to expect from Jeep dealers('17 Cherokee) Price was a couple bucks less than quoted online. The bad: I can't read your service advisory sheet, the dots are gray, light gray, and a lighter gray No communication from service adviser on what needed to be taken care of...it looks like brake fluid and maybe transmission fluid but I can't tell because of the gray sheet. Whatever happened to the green/red/yellow? I asked on the appointment sheet for someone to look at my Sirius XM as I am not receiving all the channels I pay for and I've had Sirius try to fix it numerous times. I also asked on the appointment booking to have someone look at the left rear speaker as it sounds garbled. Now, I'm not taking any stars away for this because I didn't verbally communicate it, but I did see it requested on the sheet, but these services were not performed. Car was parked in BFE when it was completed. Like behind the service bays garage 6 rows deep. No idea why. I had to set off my panic just to find the xxxx thing. I almost had to take an Uber. Car wasn't washed (I was promised a complementary car wash upon arrival from the service adviser). You're convenient because I live in the cape. But I get better service in Fort Myers. I think you had the chance to earn my business, and you failed. More

Very impressive facility and service Jessica Jimenez booked my service appointment and was professional , courteous , and helpful . Jessica also followed up with me to ensure a sooth serv Jessica Jimenez booked my service appointment and was professional , courteous , and helpful . Jessica also followed up with me to ensure a sooth service experience . Matt McCartney was the service writer , He was right on top of his game in all aspects of the service of my vehicle . Very professional ! They took great care of my vehicle and even washed it when the service was completed ! All of the cashiers were friendly and helpful ,but Olga ( don't know her last name ) stood out and knew her stuff ! She explained all of the charges for my service and reslly knows the car business ! Very impressive ! I was a senior master tech at a high volume Lincoln mercury / Ford dealer and know the difference ! I even bought a new Ram 1500 Rebel At Cape Coral CDJR ! Cape Coral needed a place like this ! Very professional and top notch all the way ! Keep up the good work ! Good job Jay Ganzi for bringing a winning dealership to the city ! More

Customer oriented! this new dealership is a welcome site in Cape Coral! They treat the customer like they are important. The facility is just beautiful. Complementary co this new dealership is a welcome site in Cape Coral! They treat the customer like they are important. The facility is just beautiful. Complementary coffee, tea, beverages. Friendly staff. They did exactly what they said that would do, and in less than the timeframe they said it would be done in. A to Z 10's all the way across the board! More

nice! it was a pleasant experience. the ladies there were nice. the actual dealership is very clean and please keep it that way. i am 22 years retired navy it was a pleasant experience. the ladies there were nice. the actual dealership is very clean and please keep it that way. i am 22 years retired navy and own a 2000 jeep cherokee sport. More

VERY GOOD I was happy with the service, Brian Marshall was very professional.. The only problem he is a Packer fan, I need him to come around and be a VIKINGS f I was happy with the service, Brian Marshall was very professional.. The only problem he is a Packer fan, I need him to come around and be a VIKINGS fan. I'll come back again. More