Cannon Ford of Starkville
Starkville, MS
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Ann & Holly are The Best! Made it Fun, Professional seamless. Takes your phone calls right away. Goes above & beyond to help in Anyway. Had the best experience with them Made it Fun, Professional seamless. Takes your phone calls right away. Goes above & beyond to help in Anyway. Had the best experience with them both. More
If I could give this zero stars I would. They had my vehicle for over a month and never fixed it. Zero communication. I had to pull teeth to get them to return my calls and I had to initi They had my vehicle for over a month and never fixed it. Zero communication. I had to pull teeth to get them to return my calls and I had to initiate the research on my own vehicle's issues with Ford. I have NEVER had such an awful experience in my life. They didn't seem to care at all and in the end, lied to my insurance company as well. AVOID AT ALL COSTS!!! More
Service Advisor Kasey Ackins is a very professional and knowledgeable individual. He is to be commended on the way he communicated with me when my vehicle was out of service. Also, Technision Cameron Hitt knowledgeable individual. He is to be commended on the way he communicated with me when my vehicle was out of service. Also, Technision Cameron Hitt also to be commended on his knowledge that he showed me during the time that I communicated with him. These two professional young men are keepers. Kudos to the both of them, Master Sergeant Lawrence S. Lee, retired USAF. More
Never trust this dealer! Don’t buy from them. They are liars . We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and to . We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and told us there is a flashed light that is just a signal of car is working. Later we found that the light is indicating there is something wrong with the engine and we need to spend over 3000 dollars to change the transmission. And it is dangerous if we don’t change. More
Being deceived They sold bad used car without telling me there was a transmission issue with that car (they knew it because the engine check light was on and they to They sold bad used car without telling me there was a transmission issue with that car (they knew it because the engine check light was on and they told me that was oil change light and they manually turned if off). I spent over $3000 change for a new transmission and repairman said that’s really dangerous for deriving this bad car. Please keep in mind that they told a lie to me, they can also tell a lie to you; they didn’t care about my safety and life, they don’t care yours as well. More
Fan noise I called to schedule an appointment to bring in my truck for heater fan noise. I was scheduled They promptly looked at my truck, fixed a recall and I called to schedule an appointment to bring in my truck for heater fan noise. I was scheduled They promptly looked at my truck, fixed a recall and I was done. No parts needed. More
Oil change and cooling service Very friendly staff and excellent service!!! Had an emergency with the 2012 Expedition leaking coolant and they quickly identified the problem and cor Very friendly staff and excellent service!!! Had an emergency with the 2012 Expedition leaking coolant and they quickly identified the problem and corrected it. Took care of it in 9hrs. More
friendly, quick service and reasonable priced I have done business with Starkville Ford for many years-- 20 or more. They are always friendly, easy to make appointments and do good work!. I know I have done business with Starkville Ford for many years-- 20 or more. They are always friendly, easy to make appointments and do good work!. I know most of the employees by name and they know ours. We appreciate the quality and timeliness of the work done. i highly recommend them for Sales and Service. They have excellent inventory both new and used and very good sales people! . More
Had to have my Fusion serviced for the airbag recall I had my vehicle recalled for the airbag. The employees at Ford were very friendly and helpful. I used a rental vehicle for several months, and checke I had my vehicle recalled for the airbag. The employees at Ford were very friendly and helpful. I used a rental vehicle for several months, and checked in with Ford to be sure that's all I needed to do. They were patient and friendly every time I called. More