
Candy Ford Inc.
Charlotte, MI
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730 Reviews of Candy Ford Inc.
Was told I needed a $1550 part replacement due to ongoing 10R80 transmission issues, after already paying $125 for an adaptive learning reset that did nothing. I was called and informed that none of that fi 10R80 transmission issues, after already paying $125 for an adaptive learning reset that did nothing. I was called and informed that none of that fixed my transmission issues, and that I ultimately need to replace my transmission for another almost $8000, and I still had to pay the bill for work that didn’t fix it even 1%. I informed the service manager that my truck, which still only has 58k miles, is running worse now than when I brought it in, and his response was “well I have to pay my guys.” Ford corporate is ignoring the widespread transmission issue, and now a dealer is basically saying “tough, keep paying.” This is the first and last Ford I’ll own. More
No problems no complaints . Excellent customer service . My first new care buying experience went well. Excellent customer service . My first new care buying experience went well. More
No problems no complaints. Considering this is my first new vehicle buying experience all went well. Considering this is my first new vehicle buying experience all went well. More
Maintenance work was well performed! Not too much to go wrong tho I suppose. Jason is a good guy but lacks communication Not too much to go wrong tho I suppose. Jason is a good guy but lacks communication More
I was an ‘out-of-towner’ miles away from home in pursuit of an 2023 Maverick. And, they treated me as though I were one of the locals. Andy and Ken are amazing people, I’m so glad I got them to work with me of an 2023 Maverick. And, they treated me as though I were one of the locals. Andy and Ken are amazing people, I’m so glad I got them to work with me towards getting my very first truck. The whole process was the quickest I’ve ever been in and out of a dealership I’ve ever experienced. Come see the good folk of Candy Ford, you’ll thank me later. More