Campus Ford - Service Center

Erin and LeShaun were both very friendly, helpful and professional. The receptionist was also very friendly and helpful! Look forward to the future! Came in to have service on my 2019 Ford Ranger and aft professional. The receptionist was also very friendly and helpful! Look forward to the future! Came in to have service on my 2019 Ford Ranger and after the service, I ended up trading it in for a new 2024 Ford Ranger! More

Great service response on my Ford F150 Platinum! Received a recall notice by mail with the required upgrade. Called and was scheduled same week. Repair was done in record time which is a normal e Received a recall notice by mail with the required upgrade. Called and was scheduled same week. Repair was done in record time which is a normal event at this service center. Doug manages a best in class service team! Thanks again. More

No happy with the service department. Had a windshield installed just to get home to discover that it was chipped on the inside. Earlier this year had to take it in due to all of the water leaks and they installed just to get home to discover that it was chipped on the inside. Earlier this year had to take it in due to all of the water leaks and they tried making us pay for it and it didn't hardly have 25,000 miles on it(the carpet was soaking wet and starting to smell). They didn't fix it all and can't even mount a tow package on correctly! I will no longer do business with them again. More

Two new cars in less than 2 years Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershn Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershner, Service Manager, who was wonderful each time, Finally in June, Mickey Painter, our original sales rep worked with us and with Ford and we got a brand new 2019 Escape. Problem with our 17 still not resolved but we are driving a safe new car. Thanks to Doug and to Mickey for being so caring to a senior citizen lady and her husband who appreciated all the extra care and help! More

Another great experience with service at Jim Snead Ford Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating a Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating and got me in the next day and as always returned the truck in tip top shape. Always a wonderful experience dealing with Doug and his team at Jim Snead Ford! D. Pittman More

Not helpful Unfortunately can't recommend this dealer's service center. My 2000 Taurus ignition switch locked up and didnt know what to do. I thought a Ford place Unfortunately can't recommend this dealer's service center. My 2000 Taurus ignition switch locked up and didnt know what to do. I thought a Ford place would have the answers. I got it towed there and was recommended a $100 diagnosis for it along with more potential money and labor. I understand Shannon may have been preparing me for the worst, but I was hoping for some better insight on the switch from him claiming to be in the business for 30 years. Shannon also made me feel like an idiot when I told him what I was pretty sure what the problem was. He didnt seem customer focused at all. I eventually YouTubed the issue and fixed it myself in 10 minutes More

Services Service was very good and they worked very well with me to get the vehicle I wanna anted. Would most definitely recommend this dealership to other peo Service was very good and they worked very well with me to get the vehicle I wanna anted. Would most definitely recommend this dealership to other people. More

Very professional and courteous staff. Very efficient and easy to work with. Called Doug on my way in and he met me at the door. Proceeded to take the vehicle straight back and take care o Very efficient and easy to work with. Called Doug on my way in and he met me at the door. Proceeded to take the vehicle straight back and take care of the service More

2008 Mustang I Bought used Mustang. I was very pleased with the way the sales associate helped. During the financing process, they worked to get me the best deal I Bought used Mustang. I was very pleased with the way the sales associate helped. During the financing process, they worked to get me the best deal. I highly recommend. More