Campus Ford
Waynesboro, VA
Filter Reviews by Keyword
By Type
Showing 150 reviews
Two new cars in less than 2 years Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershn Mickey Painter sold us a new 2017 Ford Escape in November, 2017. Beginning in April, 2019 five engine light trips sent me to Service with Doug Kershner, Service Manager, who was wonderful each time, Finally in June, Mickey Painter, our original sales rep worked with us and with Ford and we got a brand new 2019 Escape. Problem with our 17 still not resolved but we are driving a safe new car. Thanks to Doug and to Mickey for being so caring to a senior citizen lady and her husband who appreciated all the extra care and help! More
Great experience! We purchased a Certified explorer from Aaron at Jim Snead. It was a great experience and we love our new Ford! Thanks for everyone’s help! We purchased a Certified explorer from Aaron at Jim Snead. It was a great experience and we love our new Ford! Thanks for everyone’s help! More
Another great experience with service at Jim Snead Ford Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating a Scheduled my F150 Platinum truck on short notice for tires, inspection and overall check up. Doug Kershner - Service Manager was very accommodating and got me in the next day and as always returned the truck in tip top shape. Always a wonderful experience dealing with Doug and his team at Jim Snead Ford! D. Pittman More
Vehicle Purchase I was given a fair price for my trade and the staff was very welcoming. Kim Lee went above and beyond for me on the purchase of my truck. I was given a fair price for my trade and the staff was very welcoming. Kim Lee went above and beyond for me on the purchase of my truck. More
Great experience They gave us a very fair amount for our trade. They worked with us to find the right vehicle at a great deal. We would recommend any one looking for They gave us a very fair amount for our trade. They worked with us to find the right vehicle at a great deal. We would recommend any one looking for a new or used vehicle to go to Jim Snead and see Mickey Painter. More
Wonderful experience We had been looking for an Expedition for over a month. We knew what we wanted and just drove through the lot at 6:45 one evening. Kim came out to the We had been looking for an Expedition for over a month. We knew what we wanted and just drove through the lot at 6:45 one evening. Kim came out to the vehicle we were looking at and gave us a great demonstration and showed us all the neat extras that we weren’t even aware of even though it was past time for the dealership to close that day. The next day we drove the vehicle and finished up with buying it. We had a great experience from beginning to end and never felt pressured by anyone. Kim and Billy made us feel like family and everyone else in the dealership continued with that same awesome customer relationship. Very happy buyers. More
Best car dealer experience yet Simply put, Kim helped make my experience of car buying completely hassle free she was kind and considerate about the limitations or specifications i Simply put, Kim helped make my experience of car buying completely hassle free she was kind and considerate about the limitations or specifications i wanted on budgets and features she didnt oversell or try to make me buy more than i wanted and so im tha kful to her and the rest of the welcoming staff i met. More
Kim Lee Kim was very knowledgeable about her product. She presented herself in a friendly, and I want to help you attitude. A very professional salesperson. A Kim was very knowledgeable about her product. She presented herself in a friendly, and I want to help you attitude. A very professional salesperson. At no point did my wife or I felt pressured to make a snap decision. The entire sales experience,even the F&I Department were in my opinion above the normal process. More
Great buying experience!! After several bad experiences at different dealerships we just drove through the dealership lot at jim snead and saw the exact suv I wanted.Mickey wor After several bad experiences at different dealerships we just drove through the dealership lot at jim snead and saw the exact suv I wanted.Mickey worked hours with me to get this vehicle in the price I needed.Thanks to all the sales staff there I was able to get a great deal that I could afford and Doug made the financing very easy.I was very impressed by how much time Mickey spent with me getting to know the car after the sale.Everyone that we worked with at jim snead treated us great and by the time we left there they felt like great friends. Highly recommend!!! More
Great Buying & Service Experience at Jim I have relied on Jim Snead Ford ever since we moved to the Waynesboro area in 2002. I travel extensively and put ton of miles on a car in a year’s tim I have relied on Jim Snead Ford ever since we moved to the Waynesboro area in 2002. I travel extensively and put ton of miles on a car in a year’s time. And, due to all the miles I put on a car I always purchase a Ford CPO pre owned. I just completed a purchase of a 2016 CPO Explorer and am quite pleased. JS salesman, Mickey Painter was very knowledgeable and professional. He was always prompt in answering questions and his follow-up was top notch. And, last but not least, with all the miles I put on a car, I depend on Jim Snead’s service department. Doug Kershner and his crew always go the extra mile. More