Campus Ford
Waynesboro, VA
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Great dealership with great people! Sam Harris was fantastic! He was very friendly and knowledgeable. He took his time to explain everything about the vehicle we had chose, took us aroun Sam Harris was fantastic! He was very friendly and knowledgeable. He took his time to explain everything about the vehicle we had chose, took us around the facility and introduced us to everyone, as well as making sure we were comfortable with the numbers of our trade in amd the vehicle we wanted. They didn't try to give us a "low-ball" price on our trade in like other dealerside around. They were all amazing to work with! Sam, Corey and Aj! Thanks you guys. More
Never preasured I have been buying cars for 21 years now and this was by far the best experience I have ever had. Jim Snead has earned my trust over the past few year I have been buying cars for 21 years now and this was by far the best experience I have ever had. Jim Snead has earned my trust over the past few years giving me top notch maintenance on my 2011 Ford Mustang at a very reasonable price. After one of my regular visits I was chatting with Audrey about the new 2016 mustangs and the seed was planted after I was put in that amazing car. I left knowing that I had to get it. A few months later I was ready to think more seriously about it and I returned. Audrey helped me find the vehicle of my dreams but sadly enough it was in North Carolina. I left not even seeing the car we had spoke about and a few hours later I knew I couldn't pass it up. They never once preasured me into any thing actually they kept reminding me I could take off features to lower the price. It didn't work I wanted a fully loaded car with all the bells and whistles. They promptly sent two drivers down 254 miles away to collect my car. When they called me the next day to tell me it was ready I had no idea the care they took with my new car to make sure it was perfect. The whole process from the sales pitch to the financincing ( this is where most dealers add all those expensive add ins that nobody really needs to the bill just to make a buck but they didn't pressure me into anything I actually added what I wanted not what most other dealers talk you into that you will never need.)to the delivery was flawless. Jims staff has always been very happy and everyone seams to love him with very positive things to say. Heck the man personally gave me a ride back to work on one occasion because he didn't want me to have to wait. He was such a nice man. That's when I knew I would never deal with another dealer again. Thanks to Jims high standards and professional staff I have the car of my dreams. Thank you for everything. Audrey is as I learned the queen of mustangs and if you want one she will take great care of you. More
2016 Ford Explorer I had to vehicles to trade in due to a severe illness and Mickey was wonderful about listening to what I wanted and needed. He found exactly what I w I had to vehicles to trade in due to a severe illness and Mickey was wonderful about listening to what I wanted and needed. He found exactly what I wanted and I love my new Ford!!!!! More
Great experience I had been dreading truck shopping but I need to do it. I went to many dealership and told them all the same things. Except one dealership where nobod I had been dreading truck shopping but I need to do it. I went to many dealership and told them all the same things. Except one dealership where nobody would talk to me. When I went to Jim Snead ford Micky Painter came out to meet me and ask what I was interested in. We spent many hours that evening going over all my options and the new no haggle deals. We had narrowed down my many options and the next morning I went in for a test drive. After I knew what I wanted we searched for the right truck. It was found in a different state. When we started filling out the paper work A. J. Burns was very knowledgeable and willing to explain what was the best option for me. They made a job I was dreading very painless. Now all I have to do is enjoy my new F-150. Thanks More
The most honest dealership I have ever experienced ! Audrey was amazing not pushy at all she answered my questions and rode with us on a test drive ! It was like buying a car from A good FRIEND ....That Audrey was amazing not pushy at all she answered my questions and rode with us on a test drive ! It was like buying a car from A good FRIEND ....That I can trust .... and after I bought the car she has been there fro me every step of the way .If I came to the dealership about a question she would come in on her day off to help . I truly enjoy her . The finance guy was also honest he was so upfront letting me know what I needed and what I didn't amazing that they are not just about the money they want to take care of you ! Their slogan should be the one and only HONEST DEALERSHIP !!!! I love you guys Thank you ! Charity Walker More
Just what I was looking for! I had a truck only 3 years old but found I was going to be needing a little bit more truck than what I had. I told them I did not want a luxury truck I had a truck only 3 years old but found I was going to be needing a little bit more truck than what I had. I told them I did not want a luxury truck but a utility truck with a few luxury accessories. In short, I got exactly what I needed and a great deal to boot. Thanks for taking care of the local customers. More
Excellent service I love my car!! The service was exceptional. I highly recommend this dealership if you are looking for a complete package without all the hassle. I love my car!! The service was exceptional. I highly recommend this dealership if you are looking for a complete package without all the hassle. More
My experience could't be better than it was. These people are awesome. This is a wonderful place for what you are looking for. I am an international student at UVA, I was totally lost by my arri These people are awesome. This is a wonderful place for what you are looking for. I am an international student at UVA, I was totally lost by my arrival to get me settled and comfortable. Jim Snead Ford meets all you need, affordable, friendly and welcoming! They are simply awesome. My experience could't be better than it was. More
Great All Around Customer Service In the past 2 years I have purchase 3 vehicles, two jeeps and most recently a Ford F150 XLT. During this period I have spoken with more Sales people t In the past 2 years I have purchase 3 vehicles, two jeeps and most recently a Ford F150 XLT. During this period I have spoken with more Sales people than I care to admit. That being said Mickey Painter (Sales person) exceeded all expectations and is the reason that I ended up buying the truck. When I first met Mickey he did not push me in to anything, simply answered my questions and pointed me in the right direction. Because of that I came back at a later date to discuss in more detail the potential of buying a new vehicle. I had a lot of questions and pretty much put him through the ringer as far as options and pricing. He was well prepared, actually listened to what I wanted, and most importantly he did not try to "screw" me on my trade in and he gave me a great price on a new truck, unlike previous experiences with other dealerships. Also, I would like to say that A.J. provided great information, explained everything thoroughly, and made the paperwork as painless as possible. As Mickey would say "there are no smoke and mirrors" at Jim Snead, and if you are looking for a no BS, straight forward, honest person to talk to about buying a Ford then I would highly recommend stopping by and seeing Mickey. More
Lease buy out experience. My lease was at its end and I needed to buy the vehicle. I leased the truck in Georgia, but Jim Snead took the paperwork, bought the truck from Ford My lease was at its end and I needed to buy the vehicle. I leased the truck in Georgia, but Jim Snead took the paperwork, bought the truck from Ford and resold it to me as if I had been a loyal customer of theirs for years. They took the time to find me an interest rate lower that I could find on my own and the transaction went quickly and smoothly. Sure wish I could afford the new F150 trucks. The options are limitless. More