Camping World of New Hampshire

I would like to share my experience with this dealership to all. I had an extremely bad experience when purchasing a brand new motorhome through this dealership. Firstly, I was told by the financial person to all. I had an extremely bad experience when purchasing a brand new motorhome through this dealership. Firstly, I was told by the financial person that I HAD to put the sales tax on the finance. He told me they were going to give me a check for pay the sales tax in order to register the motorhome. Later on, I found out that was not the case at all. I ended up having to pay for the sales tax out of pocket after putting the sales tax money down on the down payment. They said they were going to cut me a check for the sales tax in order to register the vehicle, however after a very confusing explanation from the financial person and many phone calls I found out that they wanted me to pay the sales tax to register the vehicle and THEN they were going to reimburse me. They had me do this because they were going to make commission off of the bank. Secondly, they attempted to sell me an extended warranty for more than $4000 dollars, after consistently denying time and time again, they continued to pressure me until I ended up buying it for $1900 dollars for the $4000 package . Finally, I received the motorhome, and almost as soon as I got home I found MANY issues with it. Radio not working, steering wheel crooked, generator miter not working, bathroom door damaged, painting marks etc... Mind you it is a BRAND NEW 2020 RV. Before they sold me the RV they should have looked it over and found these issues beforehand. Now at this point, I called to schedule an appointment to bring the RV back and upon bringing it back to be fixed, they had me sign a paper stating that if the damages on the RV weren’t covered by the warranty, that I would need to pay out of my own pocket to repair. They took the RV for 4 weeks to repair, and upon returning it to me they had said that a couple of the issues were unfixable (crooked steering wheel and paint issues.) They then asked for my credit card information to order a door that they explained to me was already ordered weeks before. I refused to give them my credit card information and then the service manager then said he was not going to return my RV to me. I then threatened to contact the police in order to get my key back. After a long argument, the sales manager got involved and I then received my key back. Finally, the sales manager informed me that the general manager was going to contact me to fix the rest of my issues, and surprisingly no one contacted me. I then contacted the Camping World Corporation, to which they just directed to another dealership in Massachusetts to fix my problems. The new dealership that they referred me to has MUCH better service and customer support compared to theirs. If you intend to do business with this company, proceed with caution. My experience was dreadful More

As a first time RV buyer, we had a lot of questions and concerns. Brett's patience and knowledge were exceptional and comforting. My wife and I were made to feel welcome. concerns. Brett's patience and knowledge were exceptional and comforting. My wife and I were made to feel welcome. More

Brett provided excellent customer service. He listened to my needs and wants in a small travel trailer and got me into exactly what I wanted. Great to work with someone who's interested in the customer my needs and wants in a small travel trailer and got me into exactly what I wanted. Great to work with someone who's interested in the customer More

what a waste of 3 hours We are in the market for an RV and drove 150 miles (round trip, over 3 hours) Camping World, in Chichester, NH to look at a few models they had in sto We are in the market for an RV and drove 150 miles (round trip, over 3 hours) Camping World, in Chichester, NH to look at a few models they had in stock. WOW, this is not a dealership - this is a prison. Let me explain. We walked into the store, and the young woman at the front desk asked” if she could help”. I explained” we wanted to look at a few RVs to get an idea of what we want to buy”. The receptionist asked “if we had an appointment”; I said "no" thinking to myself, I don't need a doctor or lawyer, I want to look at RVs. The young woman replied "you need a sales person to look at our RVs, we keep the yard and all the RVs locked up." (I'm thinking OK, a control freak is running this place.) But I was nice and I said “OK, please get us a sales person”. The receptionist replied "it will be about 2 hours." I looked at my wife and said "I don't think we want to buy anything here." Most RV stoves open up the lot and units on a Saturday, or at let have enough people on hand to show units. What a waste of 3 hours! Can you imagine what you must have to go through for service , if you can’t even look at the sales stock for sale? The person or sales manager there knows nothing about sales, only how to try to contros people. He/she should not be a sales manager, he/she should be a warden in a prison. NEVER STOP HERE, unless you want to be completely controlled. Would give no stars if I could. More

All Associates were professional and courteous. They answered all of our questions and provided contact information for any further questions that might arise. Thank you all very much! answered all of our questions and provided contact information for any further questions that might arise. Thank you all very much! More

Went to the dealership to look at a few models we saw on line. Brett Hartford helped us look at and explain all the models we wanted to look at. He was up front with us on everything and was not pushy an to line. Brett Hartford helped us look at and explain all the models we wanted to look at. He was up front with us on everything and was not pushy an took time out of his personal time to keep us informed of everything going on. Everything at the dealership was a very friendly and welcoming. Look forward to doing more business there. More

We've bought 2 new campers from Steve at Camping World Steve is great and we highly recommend him and Camping World. He understood our needs and changing needs for our second camper purchase. He was always Steve is great and we highly recommend him and Camping World. He understood our needs and changing needs for our second camper purchase. He was always available for all our questions even well after purchasing the camper. More

Brett is hands down top notchWe came to this location 3 Brett is hands down top notch We came to this location 3 times. After the 1st visit with ryan it was no effort. We bought in ohio. Now we want to u Brett is hands down top notch We came to this location 3 times. After the 1st visit with ryan it was no effort. We bought in ohio. Now we want to upgrade we went in got ryan again just as bad . We went in again told the desk no ryan . She gave us brett ! It was amazing unfortunately the numbers didnt work Brett was more then helpful even when it didnt look hopeful ! Thank you brett More

Ken Perron did a nice job working with me. Ken Perron was very helpful. He was respectful and listened to my needs and requirements. I enjoyed working with him. We came to a mutual agreement an Ken Perron was very helpful. He was respectful and listened to my needs and requirements. I enjoyed working with him. We came to a mutual agreement and that worked well for me. More

All around amazing This establishment it's absolutely amazing. Very friendly staff and perfect customer service! Truly great rates! I wouldn't think to go anywhere else! This establishment it's absolutely amazing. Very friendly staff and perfect customer service! Truly great rates! I wouldn't think to go anywhere else! Great job ! More