Camping World Of Tucson

Excellent customer service We arrived in Tucson with no intention of trading campers. We were ‘just looking’. We were assisted by Ron Coss. We have never experienced the level o We arrived in Tucson with no intention of trading campers. We were ‘just looking’. We were assisted by Ron Coss. We have never experienced the level of customer service we received from Ron. We had some challenges but he made every step easy for us including getting our camper title from Nebraska to Arizona. Ron followed up on every detail always making sure we were satisfied. We wanted to change out the steps in the new camper. Tucson didn’t have them and we were going to Buckeye for the next part of our trip so Ron called ahead for us to start the process to get the steps ordered so we could have them installed in Avondale. He has called several times to follow up with us. He was a joy to work with. He always got answers to our questions. Kirbie was also awesome. He is so friendly and seems to have his finger on everything going on. I can’t think of a better place to do business. We will definitely make the trip to Tucson from Nebraska for our next RV purchase. Bob and Pam Cover More

awful The purchase was relatively easy. The price negotiated. The payment negotiated. Then the woman who was to prepare the papers for us to sign decided to The purchase was relatively easy. The price negotiated. The payment negotiated. Then the woman who was to prepare the papers for us to sign decided to have coffee for an hour with another couple, next to whom we were sitting and patiently waiting. The quality control of Keystone, the manufacturer was deplorable. Only an on the knees inspection would have revealed multiple manufacturing defects. The trailer has been in the shop for 5 of the 10 weeks since we purchased it. The most recent was for 3 weeks to remedy defects that Camping World had, in part, worked on previously. And the response of Keystone to the complaint about the deficient quality control was a sage "...our units are produced by humans...". More