Campbell Volkswagen of Edmonds

This is hands down the best dealership I've ever worked with. From picking out the perfect car for me, through the whole sales process, as well as the scheduled services - the experience has been second to with. From picking out the perfect car for me, through the whole sales process, as well as the scheduled services - the experience has been second to none. Everyone is friendly and professional and I honestly look forward to seeing everyone on my service dates. Thanks Heath for selling me a car I will love for a very long time! More

This is my 2nd VW I have bought from Campbell Nelson. Great customer service from the time I walked out the door until I drove off the lot with my new vehicle. As a salesperson Larry was very helpful, f Great customer service from the time I walked out the door until I drove off the lot with my new vehicle. As a salesperson Larry was very helpful, full of information and provided options for me to consider to best meet my needs. Larry and BC, sales manager, went the extra mile to get me the exact vehicle that I wanted for the best price. Financing was smooth and easy. A top notch experience all the way around! I drove off the lot with the perfect fit vehicle for me. This won't be my last VW I buy from Campbell Neslon because of postive sales experience and great service for the life of my previous vehicle. More

I was in the market for a new to me car, and I had heard many good things about Campbell Nelson, about how they take the time to understand their customer's needs and budget. When I met Clint, I told him r many good things about Campbell Nelson, about how they take the time to understand their customer's needs and budget. When I met Clint, I told him right off the bat what my budget was when buying a car, and he worked hard to stay within my budget, all while finding me a safe and reliable car. I did not feel pressured in to buying more than I could afford, and Clint took the time to understand my needs, driving habits, and the features that I wanted to have in a new to me car. I have also taken the vehicle that I purchased to their service department for various maintenance needs - I have always been treated with the utmost courtesy and respect. From top to bottom, every employee of this dealership has treated me as a member of their own family. I cannot recommend this dealership enough. More

I've worked with Heath multiple times buying both new and used cars and he's one of the best people to work with. I've owned about 20 cars now and so I've dealt with my share of cars salesmen and by far I f used cars and he's one of the best people to work with. I've owned about 20 cars now and so I've dealt with my share of cars salesmen and by far I feel the most comfortable with Heath and the group at Campbell Nelson. Thanks Heath for all that you do there. More

I've purchased 4 vehicles from Heath @ Campbell Nelson over the last six years, he is knowledgeable, direct, honest and has a great sense of humor. It's nice to be able to buy a car from someone I trust a over the last six years, he is knowledgeable, direct, honest and has a great sense of humor. It's nice to be able to buy a car from someone I trust and relate with, and that is why Heath has earned my repeat business. More

Great overall!! I don't live close by the dealership but it was WELL WORTH the drive out there! Alan and the rest of the staff were amazing. I've never had such a positive car buying experience. I will r it was WELL WORTH the drive out there! Alan and the rest of the staff were amazing. I've never had such a positive car buying experience. I will return to this dealership in the future!!!!! More

Heath was very knowledgable & friendly. He made the whole process easy & fair. The dealership handle my lease and explained all the terms of the lease in plain English. I will recommend Campbell Nelso whole process easy & fair. The dealership handle my lease and explained all the terms of the lease in plain English. I will recommend Campbell Nelson to any one that I know or have dealings with. end More

I purchased a new tdi from this dealer. All negotiations were over the phone and email, I just had to show up and purchase the car. Heath gave me the best price (out of three dealers) and didn't lie to me. were over the phone and email, I just had to show up and purchase the car. Heath gave me the best price (out of three dealers) and didn't lie to me. What more can you ask for? And why don't other dealers 'get it'? Campbell Nelson also does an extra oil change at 5K, which is great. Service was easy and convenient. More

I have bought one brand new vehicle and one certified used vehicle from Campbell Nelson. Both experiences were beyond great. The sales and service department are very caring and they go above and beyond used vehicle from Campbell Nelson. Both experiences were beyond great. The sales and service department are very caring and they go above and beyond their job description. I have been in the market for another vehicle and have made the decision to go with another Touareg, just so I can stay at Campbell Nelson. I have been a client for eight years and have never been disappointed. I would give them 10 stars if I could! Purchase your vehicle from Campbell Nelson, you won't regret it! More

Excellent. I was looking for a replacement car as mine after 20 years (!) had become unreliable. I had only begun looking this past week and looked at a used Subaru which at 70,000 miles was still going t after 20 years (!) had become unreliable. I had only begun looking this past week and looked at a used Subaru which at 70,000 miles was still going to cost me about $18,000. Plus the dealer was not forthcoming about the Carfax and the fact that the car had been in an accident. Several features of the car didn't work but I really just wanted a another safe car without thinking about it. My husband dissuaded me and so I figured I would just keep driving my old Volvo, feeling like Fred Flinstone running my feet along the pavement to make sure it still ran. But I no longer felt safe taking my car on the highway. On a whim I agreed to go with my husband to Campbell Nelson although I cringed at the price of a new car and so resisted a new car dealership. He had already been there the week before to check things out and wanted me to come back with him. My husband and I are both teachers with one son in college and two more on the way. So cost was definitely a factor. I loved the feel of Campbell Nelson. As a Christian myself I could feel the faith-based focus of this business. I felt no pressure from our salesman, Stephen Biner just a willingness to help. We started with the new Jettas because my husband had researched that this car in Consumer Reports had the highest customer satisfaction and we tried to figure out how to do payments over the longest period. Then we started looking at the used vehicles on the lot. I was amazed to find a Mercedes with low mileage in my (extremely--perhaps unreasonably frugal) price range. It was gorgeous. When we took it for a test drive I felt like this was the perfect car for me. It also had every luxury including leather seats, sun room, and at last, a sturdy cup holder--something the old volvos did not have. The financing department found us an even better rate than our USAA bank! And Susie in the financing department walked us through the service policy options. It turned out that I could get the same service option on this 2002 Mercedes as I could get on a new car, including coverage of engine and transmission trouble. Talk about good value. We came out of that dealership with a beautiful low mileage Mercedes under $16,000. I actually look forward to going back to work. My students won't laugh at my car anymore. As a teacher I would give Campbell Nelson an A+. I would also encourage other unsavvy car shoppers to check there first. They will be honest and helpful and , unlike the other dealership I was at, forthcoming about what you need to know to make a wise purchase. More