Campbell Volkswagen of Edmonds
Edmonds, WA
Filter Reviews by Keyword
By Type
Showing 195 reviews
I came in to the dealership to attempt to purchase the vehicle I had leased from them a few years ago, but knowing most likely I would not be approved for anything. At first I spoke with Alan, who was ver vehicle I had leased from them a few years ago, but knowing most likely I would not be approved for anything. At first I spoke with Alan, who was very informative and professional, who then referred me to Mike. Mike worked for hours trying every option to finally get me my car. He was also very friendly, helpful and professional. They both did an excellent job. This was my third purchase from Campbell Nelson, and I would highly recommend them to anyone, and definitely recommend you go talk to Mike or Alan! More
The staff at Campbell Nelson VW are friendly, knowledgeable and customer service oriented. They have met or exceeded my expectations on every visit I have had with them. They remember your name knowledgeable and customer service oriented. They have met or exceeded my expectations on every visit I have had with them. They remember your name and your cars needs. While you wait in their clean lobby, they have a free refreshments, thanks David for that freshly baked cookie this morning! My family has used them for years and I will continue to do so. Love my Bug. Laurie More
I go one place for my service and one place only - Campbell Nelson VW. Across two cars and 15 services, I have never been let down. Ryan, the service manager, has a work ethic I can believe in: wha Campbell Nelson VW. Across two cars and 15 services, I have never been let down. Ryan, the service manager, has a work ethic I can believe in: whatever needs doing to make me happy. Period. The work is on time, efficient, and they always talk straight. I dont know much about fixing cars - I never will; I just drive them. But what I do know about is service and professionalism. And it's clear that Campbell Nelson does too - they've always made sure I've left happy and I can be a critical SOB. They look to the future and save me money ahead of time. They take care of the past and keep my car in perfect condition. And, when things dont go as planned, they deal with the present & understand that I might not 'get it' - not making me ask for what I need - they offer. That's top flight service. Not just bumper to bumper - head to toe. And not only have I never been disappointed with the result of my service, they've always been willing to work with me. To find ways to make things more cost effective, to fight on my side. Its clear that they consider you, the customer, to be the direction rules bend in - not the company. You know that small town mechanic, the one from TV that you can trust to play straight and make sure things are truly fair? They're right down the street in Edmonds - with the areas most high tech service center at their disposal. As I said - I dont know much about cars except driving them - and with Ryan's team at Campbell Nelson VW in Edmonds - you dont need to. Don't even think about going anywhere else. They've got you covered. Daniel Carpenter More
Ryan has been a GREAT help over the past few years and I will continue to use campbell nelson with all my vehicles. Campbell nelson has serviced my 2007 passat and our 2001 audi, both with great customer s will continue to use campbell nelson with all my vehicles. Campbell nelson has serviced my 2007 passat and our 2001 audi, both with great customer service and great communication during the repair process. Thanks to Ryan and the crew More
Campbell Nelson is a fantastic place to purchase a new or used car. Larry Camp is extremely knowledgeable, trustworthy and someone that makes the car buying experience very rewarding. I would highly recommen used car. Larry Camp is extremely knowledgeable, trustworthy and someone that makes the car buying experience very rewarding. I would highly recommend both Campbell Nelson and Larry Camp to anyone looking for a new or used auto. More
I love the fact that you don't feel pressured. I stop in just to talk and look at the cars. Kurt, Craig and Clint take the time to talk. When my wife had a problem with our car and I was out of town, I call just to talk and look at the cars. Kurt, Craig and Clint take the time to talk. When my wife had a problem with our car and I was out of town, I called Craig and he was there to help her, had the car towed into the shop and set her up with a loaner. We are looking to buy another car in the near future and Clint will be my salesman. I also like what they do in the community and throught the world. More
Mr. Bower was tremendously helpful in helping us find the car we wanted. He seemed very knowledgeable and his friendly, funny demeanor certainly put us at ease. I was also impressed with the dealership's p car we wanted. He seemed very knowledgeable and his friendly, funny demeanor certainly put us at ease. I was also impressed with the dealership's pleasant environment and free cappuccino! When the time comes, we'll definitely be back to look for our next VW. More
I came in to explore my options in trading my existing car, and finding rough financing numbers on something newer. I did not feel I was in a position to buy because of my credit, but Mr. Bower took his t car, and finding rough financing numbers on something newer. I did not feel I was in a position to buy because of my credit, but Mr. Bower took his time in explaining my options and helped me find the road that worked best for me! I now have a newer, stylish ride, and a payment that doesn't hurt. Thanks Heath! More
This dealership is a very good and secure place do buy a car. I bought two cars from Campbell nelson and I am very happy with my buy`s. When we were searching for a car, I remember entering the dealership a car. I bought two cars from Campbell nelson and I am very happy with my buy`s. When we were searching for a car, I remember entering the dealership and meeting Larry for the first time. He was very helpful and very friendly and was there to give us the best deal possible. Campbell Nelson is like a big family. I had a very good experience on both processes of buying my cars and if I would have to repeat it, I would probably would. More
I have always found car buying to be stressful and I view I have always found car buying to be stressful and I view car sales people with suspicion. I visited Campbell Nelson in Edmonds. I wanted a VW and t I have always found car buying to be stressful and I view car sales people with suspicion. I visited Campbell Nelson in Edmonds. I wanted a VW and the dealership was recommended by a friend who had recently purchased a Jetta. Heath immediately put me at ease with his knowledge of the vehicles, his demeanor and his willingness to ask constructive questions and actually listen to my answers. Heath's performance was exceptional. He put me in the car I wanted, at a price I could afford and did it without me feeling I needed to count all my fingers when I left. I have already given his name to friends who are looking for a new car and would not hesitate in recommending him to anybody thinking of buying a vehicle. Great experience. Bravo! More