Campbell Volkswagen of Edmonds
Edmonds, WA
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Health is very knowledgable and his style is low pressure. I really made him work for the deal and he rose to the occasion! He listened to my concerns and needs and went above and beyond to make t pressure. I really made him work for the deal and he rose to the occasion! He listened to my concerns and needs and went above and beyond to make the sale a win/win for all. I would definitely buy another car from him. More
We've purchased two vehicles at Campbell Nelson and everyone there is extremely helpful and friendly! We were from the start very impressed that we were not hounded and approached immediately when we everyone there is extremely helpful and friendly! We were from the start very impressed that we were not hounded and approached immediately when we stopped by the lot for the first time to look at vehicles. We felt we were able to purchase the vehicle on our time, not Campbell Nelson's. We LOVE Clint Richardson - he will forever be our VW man! More
This is a review for Campbell Nelson Volkswagon Overall, This is a review for Campbell Nelson Volkswagon Overall, I was impressed by the staff's forthcoming and friendly attitude, especially Larry Camp with This is a review for Campbell Nelson Volkswagon Overall, I was impressed by the staff's forthcoming and friendly attitude, especially Larry Camp with whom I had worked more often. The well-known pressure tactics prevalent in many car dealerships were absent when I paid my first visit to get ideas for a car purchase. My subsequent visits to the dealership allowed me to observe how things were run at least in terms of customer support and I was left with the feeling that they try hard to impart a family-type setting. Of note is the owner (Kurt Campbell) making his rounds to in the morning to greet customers and staff alike. My only prior experience with car dealerships was with Lynnwood Honda which I give high marks for customer service, attentiveness and timely responses. I am happy to say that they are both comparable. As with many sales, there were some small issues of concern by the buyer (me) just after my purchase. However, I compliment Larry for quickly resolving these issues to my satisfaction. As I have only worked with Campbell Nelson for a few months, I do not have any experience on their subsequent customer service standards for future car maintenance. However, if my initial experience serves as a yardstick, I do look forward to a continued smooth and satisfying relationship. Customer service is not only how well customers get treated during the car purchase but the continued excellence in service provision through the life of the car. If this continues, I would say that Campbell Nelson would have my enthusiastic consideration when I purchase my next automobile. More
I was moving to Seattle from Chicago and needed a car for when I got out here. I worked with Heath online, he gave me the best price outright compared to other dealers in the area and went above and beyond when I got out here. I worked with Heath online, he gave me the best price outright compared to other dealers in the area and went above and beyond to provide the customer service I needed. He even picked me up from the airport. I would recommend Heath to anyone considering buying a new VW. More
Heath has always taken great care of me with my needs. I let him know what i was looking for and when it came in he called me right away. He was informative and went the extra mile. I will be back to shop t let him know what i was looking for and when it came in he called me right away. He was informative and went the extra mile. I will be back to shop there when i need another automobile. Heath has gained my service. Thanks More
My wife was pregnant and we looking for a car that would fit a total of 3 children, 2 in car seats, and we were having a hard time making up our minds... Campbell Nelson and especially Heath Bower really sa fit a total of 3 children, 2 in car seats, and we were having a hard time making up our minds... Campbell Nelson and especially Heath Bower really saved our sanity and the car fit within our budget. We are counting the days till we can go back to Heath Bower & Campbell Nelson to get another car; Without having to factor in the carseats! We've recommended Heath to many friends & will continue to do so. Thanks, M. Hill More
Overall I had a great experience with this dealership and would recommend them to anyone. I've given them a great rating because we bought a great car at a great price from great people. We've never had any would recommend them to anyone. I've given them a great rating because we bought a great car at a great price from great people. We've never had any major issues after our purchase and always had a great experience with the service department. More
Words can not begin to express how grateful I am to the amazing staff at Campbell Nelson for all that they did to make the process of leasing a new car a breeze. I never knew that this processes could be amazing staff at Campbell Nelson for all that they did to make the process of leasing a new car a breeze. I never knew that this processes could be made so simple. I have been a Campbell Nelson customer in the past, and I am so glad to be back. No one does customer service like them! More
I was shopping for a new VW GTI. It was my first time buying a new car and it was a great experience! Larry was very patient during my 3 month purchase process. I never felt pushed from the dealer and buying a new car and it was a great experience! Larry was very patient during my 3 month purchase process. I never felt pushed from the dealer and price negotiation was easy. Finally my car arrived early and some extra work I requested was preformed without surcharge. Make sure you talk to Larry if you buy a car there. He knows the cars well, he is easy to talk to, and drives a GTI himself :-) PS: When you actually pick up your car you will be offered some extras. Be prepared what you want to buy that day: a car or a whole lot of extras... More
I had always dreaded the car buying experience as I knew I'd have to deal with a pushy sales person who doesn't actually know anything about cars. Larry proved this stereotype wrong. He listened to what my I'd have to deal with a pushy sales person who doesn't actually know anything about cars. Larry proved this stereotype wrong. He listened to what my needs were and didn't try to push me into something I couldn't afford and was also knowledgeable about cars. When I am ready for my next car, I will definitely be going back to Larry. More