Campbell Chrysler Dodge Jeep Ram - Service Center

After several attempts to fix our vehicle, Campbells refuses to acknowledge their lack of service and inability to correct the stated problems. One issue being that they replaced a working radio with a refuses to acknowledge their lack of service and inability to correct the stated problems. One issue being that they replaced a working radio with a new one that continuously froze and turned off and stated they were aware of the problem and to bring it back if it continued. Of course it continued and worsened. They left several pieces of the dash and glove box out of place and damaged the interior. They said they couldn't do anything about the radio because they couldn't replicate the problem (after telling us there was a problem at pick up). Apparently they thought it would go away - or just that we would go away). We had to bring it to the shop when it was malfunctioning to get them to agree there was a problem however, still no agreement to fix it. They "fixed" the blower this past summer after weeks of driving with no air. The air never did work correctly after the "repair" and shortly thereafter stopped working altogether. They put in a dented part because that's the way it was shipped answer said it would be okay. These are just some of the many issues we have encountered. They are rude and untrustworthy. More

Sam is the best Service Representative in this area for sure. She is very conscience about taking card the customer and making sure that they have a Great experience. She’s always friendly and helpful. sure. She is very conscience about taking card the customer and making sure that they have a Great experience. She’s always friendly and helpful. More

Very professional,and time saving. work hard ,to make me feel appreciated.I like that good job. work hard ,to make me feel appreciated.I like that good job. More

Always good service. Expedient. Have taken my vehicle to Campbell's for every service. Thank you Campbell's. Expedient. Have taken my vehicle to Campbell's for every service. Thank you Campbell's. More

I brought my 2021 ram 2500 that I purchased from them to their service department to have the A/C checked. After being told they would check it that day I came back at the end of the day and the truck had n their service department to have the A/C checked. After being told they would check it that day I came back at the end of the day and the truck had not moved. I asked if I needed to schedule a time. Due to me needing the truck for work. The service manager said I don’t know. I asked him who would know if not him. At that point he told me we were done and I needed to take my truck else where. I found this very rude of him. So much so that I bought my next truck from another dealership. After the experience I started asking others about the service department and learned this is a very common response from him. Hope this helps others stay away from their service department. More

Sam in the service center keeps us informed and makes sure our needs are met with our vehicle. sure our needs are met with our vehicle. More

Great place for Sales and Service for my truck. Thank you Neil for a great experience Thank you Neil for a great experience More

After an incredible purchase experience with James Pepper, I took my vehicle in for it’s service appointment and was yet again, blown away. Sam Goans (Service Advisor) and your service team's speedy Pepper, I took my vehicle in for it’s service appointment and was yet again, blown away. Sam Goans (Service Advisor) and your service team's speedy response and resolution were nothing short of impressive. Here's what stood out: • Rapid Response: I was amazed by how quickly your team addressed my inquiry. • Efficient Resolution: My issue was resolved in record time, saving me a lot of hassle. • Friendly and Empathetic: The team's friendly and empathetic approach made the experience even better. • Attention to Detail: They didn't miss a beat, ensuring all my questions were answered. Kudos to your team for delivering such an outstanding experience. I'm a delighted customer! More

Great work and great people work was excellent on my 2020 ram truck will come back if need anything else ram truck will come back if need anything else More

Always a great friendly experience experience . Comfortable and work done in timely manner.. Definitely recommend. Comfortable and work done in timely manner.. Definitely recommend. More