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Camelback Toyota - Service Center

Phoenix, AZ

4.6
3,668 Reviews
Call Service Center (602) 264-2841

3,668 Reviews of Camelback Toyota - Service Center

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November 10, 2024

Very poor service very poor service very poor service…. very poor service very poor service More

by Claudio Sabal
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
titus petty
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Nov 11, 2024 -

Camelback Toyota responded

Claudio, we take customer feedback seriously and would like to understand more about what happened to address your concerns appropriately. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so he can personally assist you and work towards a resolution.

November 09, 2024

The staff was Courteous and informative. Their communication tools were both effective and helpful. I was very satisfied. More

by JOHNCOVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samuel
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November 09, 2024

Working with The General Manager, Robbie Motz and my Service agent “ Q” at Camelback Toyota is great. More

by ingridj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent Q
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Nov 11, 2024 -

Camelback Toyota responded

Thank you, Ingrid! We’re thrilled to hear you had a great experience with Robbie and Q at Camelback Toyota. We appreciate your support and look forward to serving you again in the future!

November 09, 2024

Robert Gonzales always takes great care of our service needs. He and his team are outstanding! More

by RSTEPHEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Nov 11, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Robert and his team are consistently meeting your service needs. Your feedback means a lot to us, and we appreciate your support!

November 09, 2024

Great service not a long wait staff was friendly and informative would definitely recommend to friends More

by DAVIDMONTAN084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
micheal
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Nov 11, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, David! We're thrilled to hear you enjoyed our service and found the staff helpful. Your recommendation means a lot to us. Looking forward to welcoming you and your friends back soon!

November 09, 2024

I was very satisfied with the service received. The staff was courteous and efficient. The service performed was completed in a timely manner. Thanks to Andre and service staff for their work. More

by JCVASZILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in the Service Dept
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Nov 11, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team, especially Andre, strives to provide excellent service. Your feedback means a lot to us and motivates us to keep doing our best!

November 09, 2024

My service manager Ceasar was awesome. He was prompt courteous and let me know what other issues there was with my vehicle. It was, as always a great experience. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar from service department
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Nov 11, 2024 -

Camelback Toyota responded

Thanks for your feedback, Ralph! We’re thrilled to hear about your great experience with Ceasar. Our team strives to provide top-notch service, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

November 09, 2024

Ian was fantastic all the way through, and the exchange of leased vehicles was flawless! More

by LARRY.EZELL
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 11, 2024 -

Camelback Toyota responded

Thanks, Larry! We're thrilled to hear about your positive experience with Ian and the seamless vehicle exchange. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

November 09, 2024

Very helpful great dealership service great adviser would go back again and also would recommend More

by VELASQUEZ.DORIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
uriel
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Nov 11, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Doris! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

November 08, 2024

I feel confident with Robert G. I think he does a good job. Give him a raise. More

by Gene Sturla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalas
Report | Print
Nov 11, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Gene! We're thrilled to hear about your confidence in Robert. We'll make sure to pass along your suggestion about a raise—he definitely deserves recognition for his hard work! Your support means a lot to us.

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