Camelback Toyota - Service Center

Warrenty Recall notice and no one cares! I received a warranty recall from Toyota for my 2005 Tacoma rear suspension. I took my truck into Camelback Toyota on May 9, 2016 and my Service Advi I received a warranty recall from Toyota for my 2005 Tacoma rear suspension. I took my truck into Camelback Toyota on May 9, 2016 and my Service Advisor, David Marentes, informed me that they would have to replace the rear leaf springs and the replacement parts were ordered and would be there in 10 days. I called eleven days later, May 20, 2016 to check on the status of my service and left a message for my service advisor to call me and back. He never has!!!!! It has now been 30 days since my initial visit and I have made calls and left voice messages for the parts department and the manager as well as the service manager and NO ONE has returned my calls. All I want is to have the warranty work done but apparently no one cares! More

West Ballard is "our advisor" at Camelback. Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rel Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rely on West for his experience and knowledge related to our automobile needs. More

Always great Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle driver even remembered exactly where I needed to get to, even though I have not seen him in almost six months. Very impressive as my workplace is well hidden and very easy to pass. More

Very pleasant experience I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work nee I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work needed to be done and what could wait until next time, between that and the fair prices, I will be a returning customer. More

Your can not beat the service and satisfaction at Camelback WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT A LATER DATE IF YOU DO NOT HAVE TIME TO DO IT THAT DAY. B. SWIRID More

Camelback Toyota is the best! This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. More

Couldn't diagnose a bad battery I took my vehicle which is under warranty to this dealership because it required a jump start. They spent 2 minutes looking at the vehicle and blamed I took my vehicle which is under warranty to this dealership because it required a jump start. They spent 2 minutes looking at the vehicle and blamed us for the battery being dead and said it was fine. The next day my wife and 3 kids were stranded in 100 plus degree heat because the battery was dead again. I called the service department and they told me it would be 2-3 days till they could replace the battery (are you kidding me a battery take 5 minutes). Needless to say this service department and dealership is an absolute joke. More