Camelback Toyota - Service Center

Had my truck towed in on Monday morning for new tire. Called Tuesday 3 times and receptionist and service team could not locate truck and told me it wasn't there. Had to track down the tow truck driver Called Tuesday 3 times and receptionist and service team could not locate truck and told me it wasn't there. Had to track down the tow truck driver who swore up and down that he dropped it off at the service department at this location. Called back again on Wednesday to find out after being on hold that the truck was there and the service manager would call me later that day. No response, called again Thursday and service guy again told me my truck wasnt on file. Oh my god, finally after putting me on hold, the service manager that was supposed to call me back was off for the day, but keys and paperwork was on his desk. Nobody called me back, so disappointed and this should of been an in and out deal, just like it normally is when I go to Toyota Peoria. Instead, 3 days later, couldn't work Tues or Wednesday, pissed off customers and now I'm working Saturday and Sunday to get caught up! COME ON MAN! More

Jose cares about his clients; I am one. Always, Jose goes above and beyond the minimum to ensure that I receive proper care every time I come into the dealership. He is very well-versed with Toyota pr goes above and beyond the minimum to ensure that I receive proper care every time I come into the dealership. He is very well-versed with Toyota products, and always has good answers to my questions. Jose is a first rate serviceman. Sincerely, Karl More

Amazingly efficient and fast💥 While visiting from California, my car broke down and was towed to Camelback Toyota. I was helped by a Very friendly and helpful service advisor by t While visiting from California, my car broke down and was towed to Camelback Toyota. I was helped by a Very friendly and helpful service advisor by the name of Ryan Raymond. He was fantastic! I wish he was my advisor in California! He rushed my car in for analysis and kept me informed throughout the repair process! Once the repair was completed, he sent a Lyft to pick me up and the dealership paid the ride cost💥 5 Stars is all that’s offered-if they had 10 Stars, I’d choose it‼️👍 Thanks so much Ryan Raymond💥 More

RIPPED ME OFF TWICE NOW IN 3 MONTHS TO OVER $1000!! The first time I took my vehicle in it was regarding a key issue that was covered by a extra service agreement I had purchased when I bought my vehicl The first time I took my vehicle in it was regarding a key issue that was covered by a extra service agreement I had purchased when I bought my vehicle. Well they told me that it wasn't the key issue but rather it was a gas issue. My vehicle had run just fine on this same tank of gas I had purchased a wk prior perfectly fine UNTIL the key issue. Instead of just addressing the key issue, it's apparent they felt they needed to charge me for something/anything so they told me the reason my vehicle all of a sudden wouldn't start was because I had put in the wrong gas - that I had put in 85 octane instead of 87 octane. Well again it ran just fine with the same gas for A WK but now all of a sudden it wasn't the key issue but supposedly the wrong gas that i had put in my car the wk prior that was causing the issue. They charged me $928.38 to get my car back. I confirmed with Fry's Fuel Services that they didn't even sale 85 Octane and they even investigated the issue to make sure that they didn't accidentally put the wrong gas in their pumps that day that I purchased gas and confirmed 100% that they didn't do so. I provided all this information to Toyota and they are now refusing to call me back!! This is unacceptable. To make matters worse they charged me for ANOTHER item on my oil change this past Saturday that was AGAIN covered by my extended service agreement! This dealership does nothing but RIP PEOPLE OFF!!! More

One left in the Country I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us th I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us they couldn't find a replacement...anywhere. Recommendations led me to Camelback and Amanda Jewett. In no time flat Amanda found the only one left in the country!. Every aspect of this experience, from contact to delivery, was flawless. Camelback is my source for Land Cruiser and FJ parts. Period. More

GREAT SERVICE Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to tip top shape! I look forward to driving it for another 18 years now! You are the best! More

Duarte Oliveira Is A God Among Men There I was going in for a check up on my 2010 Prius when the news hits me like a crappy Ford: my oil rings were wearing down, my car was out of warra There I was going in for a check up on my 2010 Prius when the news hits me like a crappy Ford: my oil rings were wearing down, my car was out of warranty, and I had 10 seconds to live (the last part wasn't said, but that was the general tone that washed over me). A trade in was my best solution considering I wasn't financially prepared for this, but what do I do now? WHAT THE xxxx DO I DO NOW?! That's when the clouds parted and the vehicle gods sent me a man, nay, a comforting angel from far away lands to help me with my dilemma. We test drove some snazzy vehicles, but he listened when I told him I needed something generic to get me from A to B until the next paycheck comes in. Now I'm driving a Ford, but hey! It's exactly what I need right now, and it was shepherded to me by none other than Duarte Oliveira. More