Camelback Toyota - Service Center

I love this dealership - won't go to any others! Great staff and service. Camelback Toyota team is friendly, knowledgeable and professional. Great staff and service. Camelback Toyota team is friendly, knowledgeable and professional. More

Experience was very positive beat my expectations honestly I was kind of Blown Away by how easy and awesome it was. Ryan was great. Good communication and keeping in touch with me on what was going o honestly I was kind of Blown Away by how easy and awesome it was. Ryan was great. Good communication and keeping in touch with me on what was going on. Love the complimentary Lyft rides and the cafe waiting area. Everybody was nice everybody was great. More

Very thorough explanation about what might need to be changed or replaced in my Lexus 350 changed or replaced in my Lexus 350 More

Mike French always does an excellent job and keeps our 4Runner running like new. Thank you for your great service. 4Runner running like new. Thank you for your great service. More

Fast courteous service. Joe was very friendly and helpful. Service was quick and completed on time Joe was very friendly and helpful. Service was quick and completed on time More

Took my tacoma in for repair in which the warranty covered. My service advisor. Brandon Biddle helped me through the whole process and made it super easy and seamless. I really do appreciate his patie covered. My service advisor. Brandon Biddle helped me through the whole process and made it super easy and seamless. I really do appreciate his patience because I ask a lot of questions. He is always very prompt when messaging me back. I always recommend Camelback Toyota for service needs. Ask for Brandon he is not only a good service advisor but you can tell he is just an all around amazing human. Thank you again. More

The work done is always good. The wait time varies. I have wait in the lobby when I come in. I have waited for as long as 5 hours. My most recent appointment only took 2.5 and inv The wait time varies. I have wait in the lobby when I come in. I have waited for as long as 5 hours. My most recent appointment only took 2.5 and involved 3 separate issues. I was pleasantly surprised. My service guy, Chase, was the best!! One reason for a 4 (and I considered a 3) is that Camelback is now charging customers an extra 3% fee for using your credit card. They make a ton of money off of us customers every time we come in! This is a rip off. They won’t take a check, but, will take cash or a debit card. You can’t always have enough cash with you since they always find something “wrong” with the car at every visit. Not everyone carries a debit card. My credit cards earn me a lot of points to use for travel. I will be looking for other dealerships that don’t charge that 3% and have a good service record. I wish I could increase my monthly paycheck to accommodate all of the increased costs like businesses do. They just raise their prices at our expense. My only real compliment is that the service is always good. More

Overpriced diagnostic of 500$ and new battery to diagnose which I felt you could have used a used one from your facility which I felt you could have used a used one from your facility More

Organized and helpful The dealership always gets me into my appointment on time and sometimes earlier than scheduled. They are always helpful and love that if I have any questions I can contact them through my appointment on time and sometimes earlier than scheduled. They are always helpful and love that if I have any questions I can contact them throughout the services. More

My service experience was not great. Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were I Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were Installed they were not wiped down. Something was splashed all over them. Not a big deal I’ll wash them myself but I would have expected more. Had questions about my charging pad because it wasn’t working for me. Andre’s response well tech said it’s working. They have problems all the time bad design.i will not use Andre in the future due his attitude. When I arrived for my appointment “well I don’t have the keys to your truck from sales yet” so I don’t know. Sales experience was great Caleb 5 star. Finance was great Jazmine 5 star. More