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Camelback Toyota - Service Center

Phoenix, AZ

4.6
3,662 Reviews

3,662 Reviews of Camelback Toyota - Service Center

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February 25, 2024

Excelente servicio y súper bien la atención Muy amable muy atento y explicó muy bien lo que le necesitaba mi carro More

by PATY_GUME
Recommend Dealer
Yes
Employees Worked With
Mauro
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Went for routine oil change and left with a rattling in my glove box. When I turned my AC on it rattled . Called to tell Daniel, ended up driving back so they can remove a pice of plastic they left behind More

by deanna.ringlero
Recommend Dealer
No
Employees Worked With
Daniel
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Noah, I did not have good service at the beginning, we waited more than 5 minutes and no one attended to us. I felt discriminatory, very bad service we received. More

by vierangel1121@gmail.com
Recommend Dealer
No
Employees Worked With
Noah on Feb 23
Feb 26, 2024 -

Camelback Toyota responded

We appreciate your patience as our Service Department has been experiencing increased traffic and our team is striving to still accommodate our guests. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to address your concerns. Thank you.

February 25, 2024

She greeted me when I came in. None the less on the phone. She talked through additional options I could leverage in the Toyota care program and so I bought into them. She knows he More

by efee428
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Kyle was prompt, accommodating, and professional. .. he kept me informed throughout the process and welcomed me back for any future service needs... 5 star performance... More

by hairbyrobbie
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Excellent experience, it's a joy working with Quatarius He goes the extra mile during my visits More

by JVA555
Recommend Dealer
Yes
Employees Worked With
Quatarius
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

I was greeted immediately and was updated throughout the day. And the repair was finished sooner than expected. More

by megeragrantparedes
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Jeremiah is super nice and helpful. He finished my car quickly and efficiently too, and he has a great attitude More

by MANLUCCIAS
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

February 25, 2024

Poor was misleading fabricated time wasted Overall bad experience nothing was accomplished was lied to More

by NIKKOLHARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maliq Osbourne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maleek/MgrLeroy
Feb 26, 2024 -

Camelback Toyota responded

Nikko, we apologize if there was miscommunication with your wait time. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

February 25, 2024

Convenient. I was running a little late and they said we will see you when you get here. and to be safe. I liked that took my stress away. More

by BRENDA.HARDY6RED
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 26, 2024 -

Camelback Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our services. Your kind words motivate and inspire our team to continue delivering the best possible customer experience. We appreciate your support and look forward to serving you again in the future.

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