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Camelback Toyota

Phoenix, AZ

4.6
4,894 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,894 reviews

November 14, 2024

I have had my vehicle serviced several times here & each time, I received excellent customer service & quality service on my vehicle. In addition, my service advisor, Ted Colter, has always been friendly & More

by ITREHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Colter
Nov 15, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you’ve consistently received excellent service and that Ted made a positive impact. We look forward to seeing you again for all your vehicle service needs!

November 14, 2024

It went very well! Michelle Patnoe is wonderful! She always takes great care of me! More

by LIZNLEE3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Nov 15, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Liz! We're thrilled to hear that Michelle is taking such good care of you. Your positive experience means a lot to us, and we look forward to continuing to provide you with excellent service!

November 14, 2024

Brandon, my service advisor was great and very professional. I will be coming back to service my vehicle again. More

by pvalles0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 15, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with Brandon. Our team is dedicated to providing excellent service, and we look forward to welcoming you back for your next visit!

November 14, 2024

Damien was great! Service fast…and it was quick not as busy as usual so More

by PATRICE.SULLIVAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
damien
Nov 15, 2024 -

Camelback Toyota responded

Thanks, Patrice! We're thrilled to hear you had a great experience with Damien. It's fantastic when things align for a speedy visit. We appreciate your support and look forward to welcoming you back soon!

November 14, 2024

Really enjoyed my service provider dude Damian and also the guy that checked me in /helped me find damians desk was extremely nice, I don't remeber his name. More

by HaydenMills
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Damian Holloway
Nov 15, 2024 -

Camelback Toyota responded

Hayden, we're thrilled to hear you had a great experience with Damian and our check-in team! We appreciate your feedback and will make sure to recognize their excellent service. Looking forward to seeing you again soon!

November 14, 2024

I recently had the pleasure of visiting Camelback Toyota and was blown away by the exceptional service and genuine care shown by their team. From the moment I walked in, I felt welcomed and valued as a cust More

by JBALLISON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Camelback Toyota responded

Thanks for your kind words! We're thrilled to hear that you had such a positive experience with our team. Our goal is to provide exceptional service, and it's rewarding to know we achieved that for you. We look forward to welcoming you back in the future!

November 14, 2024

Camelback dealership takes four hours to do an oil change this is ridiculous! Also to replace a part that should have taken 20 minutes at the most it took 3 hours. Unacceptable ! Service is need of better More

by TAZTATTOO62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Nov 15, 2024 -

Camelback Toyota responded

Thanks for your feedback! We appreciate your patience and are glad to hear Titus provided excellent service. We’re actively working on improving our time management to enhance your experience. Your insights help us grow, and we hope to exceed your expectations next time!

November 14, 2024

Dealership seems out for profit not for customer satisfaction or loyalty. I have a 2021 RAV4 xse with less than 2000 miles over my basic warranty. Battery needed to be replaced (400$ out of pocket) More

by TN
Recommend Dealer
No
Employees Worked With
Service department
Nov 15, 2024 -

Camelback Toyota responded

It’s disappointing to hear about your dissatisfaction, as we strive to ensure that every visit is thorough and that recommendations are made with your best interests in mind. For a more in-depth discussion and to address your concerns directly, we encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

November 14, 2024

I bought a car 2016 Keya cash and they had a problem with the motor consumption problem I found out about after I purchased it come back motors couldn’t do anything with me as far as fixing to take care of i More

by starchildgw47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jennifer Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Camelback Toyota responded

Greg, we understand how frustrating it must have been to discover an issue with the motor after purchasing your vehicle. It’s important to us that every customer feels valued and supported, and we would like the opportunity to discuss this matter further with you to address your concerns. Please feel free to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

November 13, 2024

I was very happy that the service was quick and easy. It was done in less than an hour. Thank you, Ted for your help. More

by JODEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Nov 13, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a quick and easy experience! Ted appreciates the shout-out, and we're glad we could help you efficiently. Your satisfaction means a lot to us!

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