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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,398 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,398 reviews

March 10, 2025

camelback Toyota company, one of the greatest company with the great customer service and very fast More

by MOSTAFA.YOUSEFI1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Mar 10, 2025 -

Camelback Toyota responded

Thank you, Mostafa! We're thrilled to hear you had a great experience with our customer service and efficiency. Your support means a lot to us, and we look forward to serving you again soon!

March 10, 2025

Smooth transaction, Lon from financing explained everything so I had a clear understanding of my purchase. Justin was a very good customer service oriented sales person, he made the whole transactio More

by tigger2162002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : justin in Sales and Matt whi finished iur final paper work
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Mar 10, 2025 -

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experience with Lon, Justin, and Jim. Congratulations on your new 2025 Toyota Tacoma! We appreciate your kind words and are here to help anytime you need. Enjoy the ride!

March 10, 2025

Love the way they treat me. Very timely, and let you aware of what they are doing. More

by LIMON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you appreciate our timely communication and service. Your satisfaction is our priority, and we’re glad to have you as part of our community!

March 10, 2025

Good customer service, fast car maintenance appreciate the help that the employees give and share information that the customer needs . More

by BRADLEYQ41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your awesome feedback, Bradley! We're thrilled to hear you had a great experience with our team. Providing excellent service and helpful information is our priority. Looking forward to seeing you again for your next maintenance!

March 10, 2025

Probably won't go back to get services done, they could care less about the customers or even offering coupons More

by MARKOAVARONNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nyguen
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Mar 13, 2025 -

Camelback Toyota responded

We appreciate your feedback and are sorry to hear about your experience. We strive to provide excellent service and would like to address your concerns. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for further assistance.

March 09, 2025

Great experience. Fast and efficient. I was expecting to wait for at least 4 hours. I was out in an hour and a half. My truck is running like a top thanks to the profe More

by DANALBA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel in Service
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We're so glad to hear that your experience with our service department was fast and efficient, and that your truck is running great! Uriel will be thrilled to know his work made a difference for you. We truly appreciate your kind words and are glad you chose Camelback Toyota. We look forward to serving you again in the future!

March 08, 2025

I was impressed with Michelle's knowledge. She wrote down what i previously purchased and dates as well as informed me about prepay oil changes which I didn't know about. More

by geslinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle with service.
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that Michelle impressed you with her knowledge and helpfulness. It’s great that she took the time to inform you about the prepay oil changes, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 08, 2025

Service advisor was great! Service was perfect. The service was completed in a timely manor and was perfect More

by AGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that your service experience was perfect and completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

I like getting their discount advertising BUT don’t like the consistency of the UPSELL for services especially when I have instructed the service tech of what I wanted! It’s a waste of MY time and yours!!! More

by ghostwarriorslr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the upselling after you've already communicated your service needs. We understand how important your time is, and we will make sure to review this process to ensure that your preferences are respected moving forward. Your input is valuable to us, and we appreciate your honesty. If there's anything else you'd like to discuss, please don’t hesitate to reach out.

March 08, 2025

Brandon Moss is great! Amazing customer service and doesn’t push additional unnecessary products for my vehicle. Definitely need to retain, this true professional! More

by bkrumvieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Moss
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Brandon provided you with excellent service without any pressure. Your satisfaction is our priority, and we appreciate your support!

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