Camelback Toyota
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,894 reviews
My experience was pretty much cut and dry. I had recieved a phone call that toyota had needed used vehicles. So i visited toyota i traded my truck for a scion ct. The gentelmen i worked with were recieved a phone call that toyota had needed used vehicles. So i visited toyota i traded my truck for a scion ct. The gentelmen i worked with were all extremely nice and helpful, John even showed us his trip to spain. My only problem was the price i had recieved for my trade in. Kelley blue book quoted me at 16,199 and i recieved 13,000 for it. I only wish that the price would have been different. Thank you for your help and convenience. More
No class what so ever!!! They people I dealt with were high pressure, unprofessional, no customer service skills at all, I don't Understand they have the highest number of reviews of all the dealers in to high pressure, unprofessional, no customer service skills at all, I don't Understand they have the highest number of reviews of all the dealers in town and yet why THEY are STILL IN BUSINESS is beyond me!!!! next time I will take my business somewhere else. First I got in and no one helps you out, then this guy comes up to me( he doesn’t look more than 23) and with out introducing him self to me asks me why I am here, and then he just walks to his desk without saying a thing!!! Like I should just know to follow him like a goat!!! Then he asks me what kind of a car I am driving!!! After I explain he tells me what piece of shit Im currently driving and than asks me if I am serious about buying a car today!!!(No I just came here to waste your time and mine), not sure why I stayed after that for another 30 min enduring their B.S. A bunch of sleaze balls they are!!! just STAY AWAY while you can!!!!! More
My entire experience at Camelback Toyota was positive due to no pressure sales, friendly, knowledgable staff and a genuine desire to put me in the best vehicle for my needs and price range. I'd purchase a to no pressure sales, friendly, knowledgable staff and a genuine desire to put me in the best vehicle for my needs and price range. I'd purchase another car there today if I could. More
The sales representative changed the vehicle cost at least 3 times before we went in to purchase it. The experience was a stereotype obnoxious car sales deal. This is the first and last time I will do least 3 times before we went in to purchase it. The experience was a stereotype obnoxious car sales deal. This is the first and last time I will do business with the sales department. The service department appears to be OK. More
Old school, very high pressure salespeople but with the added twist of being flat out dishonest and deceptive. Borderline illegal sales and financing tactics. I can't believe places like this are still in added twist of being flat out dishonest and deceptive. Borderline illegal sales and financing tactics. I can't believe places like this are still in business. I ended up leasing from them but now greatly regret it. They added on options and charges I never approved and it took multiple visits to get them to fix it. At first they claimed to refund the money but just raised the interest rate (without telling me) so I ended up paying nearly the same amount. I finally got the charges removed and the interest rate fixed, but only after getting the run around and being persistent. I still wonder what other hidden charges they used to rip me off. Terrible, terrible experience. If you don't believe me do a web search on Camelback Toyota to find numerous complaints and horror stories. I wish I had done that before giving them my business. There are many Toyota dealers in Phoenix, do not give Camelback Toyota the chance to rip you off too. More
I told the sales person when I first met him that I was not going to buy a car today. I told him at least 15 times that I would not drive off the lot with a car. I wanted to know what they had in stock, wh not going to buy a car today. I told him at least 15 times that I would not drive off the lot with a car. I wanted to know what they had in stock, what the prices were, and what specials they had. He told me he wasn't a "regular" car salesman, and he wouldn't "pressure sell" me. And then he proceeded to treat me like an airhead woman who doesn't know a scam when she sees one. Well, I'm not and I do. The sales person was sleazy and the finance guy was a jerk. My advice is to steer clear of Camelback Toyota. More
Went to purchase a 2008 Toyota FJ Crusier 4x4. Unfortunately, they were not able to meet advertised sale amount. They would meet it for the 4x2. There was discussions of additional(hidden) fees Unfortunately, they were not able to meet advertised sale amount. They would meet it for the 4x2. There was discussions of additional(hidden) fees for the tint, paint protection, etc. which was not displayed on the vehicle. Felt we were truly dealing with the sterotypical car salesman and shady dealings and being misled. I have never sat in a dealership and the sales manager "talked bad" about competitors versus telling me why I should purchase their product. We ultimately decided against purchasing their vehicle. I would not recommend this dealership to anyone. More
We have been looking for a 4-Door Yaris Sedan for about 3 weeks now. In my experience with other dealers (Right, Larry Miller, Bell, and Power), these guys cut the crap the quickest. In other words, once weeks now. In my experience with other dealers (Right, Larry Miller, Bell, and Power), these guys cut the crap the quickest. In other words, once they found out that we were familiar with all the tricks and traps, they stopped trying it immediately and got down to business. We did not end up buying a car from them because they, like all the other Toyota dealers in town are attempting to sell a Yaris for MSRP or over. Not a good idea when the Corolla is about the same price (or less, in rare cases). More
Priced a base model 2008 Scion XB, with security system only, at $19000. Which is way over the "Pure (no haggle) Price" of $17500. And mind you they had it as used. I knew better as there was only 34 miles only, at $19000. Which is way over the "Pure (no haggle) Price" of $17500. And mind you they had it as used. I knew better as there was only 34 miles on the vehicle. But then they made me haggle with them on the price to get it to what it should have been in the first place. What happened to Pure (no haggle) Price. Sorry can not recommend this dealer. They try to steal your money. More
DON'T EVER GO TO THIS DEALER TO BUY A CAR. These people will lie right to your face about the added fees. The car they sold me started messing up on the first day I had it. I never want to go here again will lie right to your face about the added fees. The car they sold me started messing up on the first day I had it. I never want to go here again and I will not recommend anyone else go here. I just wish that I had read the reviews before I bought the car. More