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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,904 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,904 reviews

October 23, 2024

Why does this truck need an alignment done so often prior Sequia didn’t need it More

by ckoenig16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your feedback! We understand how important vehicle performance is. Alignments can vary based on driving conditions and usage. We're here to help and appreciate your insights as we strive to improve your experience.

October 23, 2024

Brought my vehicle in was greeted right away and vehicle was taken to the back to be serviced very quickly More

by MEMIN_1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Forgot his name. I was suppose to see Scott but had another employee.
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Oct 24, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with our service team. Prompt and friendly service is what we strive for, and it's great to know we hit the mark. We appreciate your feedback!

October 23, 2024

At camelback Toyota the service is great, Lee helped me get my car in for service, explained everything as needed and made it all so easy. More

by BIANCASICAIROS.BM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Leroy Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lee
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Oct 24, 2024 -

Camelback Toyota responded

Bianca, thank you for your wonderful review! We're thrilled to hear that Lee provided exceptional service and made your experience smooth. We appreciate your support and look forward to assisting you again in the future!

October 23, 2024

Titus was an amazing service advisor. I had multiple visits to this service center and was unable to get anyone to fix my service and maintenance care package to match what I was promised More

by ddlopez1490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your kind words! We're thrilled to hear that Titus provided exceptional service and resolved your concerns. Our team is dedicated to ensuring every visit is a positive experience. We appreciate your support and look forward to seeing you again!

October 23, 2024

My service with the Toyota Grand Highlander XLE went very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and More

by TJBISHOP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your fantastic feedback! We’re thrilled to hear that Michelle provided excellent service during your visit. We appreciate your support and look forward to keeping your vehicle in top shape!

October 23, 2024

Chase reply my request soon and explain all proceeds very carefully and mentioned the next time maintenance . More

by EZHANG1975
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Oct 24, 2024 -

Camelback Toyota responded

We're thrilled to hear that Chase provided you with prompt and thorough assistance. We always aim for clear communication, especially regarding maintenance. Your positive feedback motivates us to keep delivering great service!

October 23, 2024

I’m Confident about repairs and recommendations that are customized to my driving style and needs. The staff was personable and informative. My wait was longer than expected but I suppose that had to do wit More

by carol-glick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle patnoe
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Oct 24, 2024 -

Camelback Toyota responded

Thanks for your thoughtful review, Carol! We're thrilled to hear you felt confident in our repairs and recommendations. Our team always strives to provide personalized service, even during busy times. We appreciate your understanding and look forward to serving you again!

October 23, 2024

I bought a 2021 Jeep Wrangler at Camelback Toyota in January 20 24 and it is now October 2024 my Jeep wranglers was sold to me with no coolant and is now starting to overheat. I was told when I bring my More

by Mariah
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
teddy from service department
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Oct 28, 2024 -

Camelback Toyota responded

Mariah. it's very important to us that all customers receive clear communication, especially when it comes to coverage details and vehicle repairs. We apologize for the frustration you felt with the rental coverage situation and your interactions with our team. We regret that you haven't received a timely follow-up from the service manager. To ensure this matter is resolved to your satisfaction, we encourage you to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She will be happy to assist you further and make sure your concerns are addressed promptly.

October 22, 2024

I am a long time customer of Camelback Toyota because they have delivered the best service than any other Toyota dealership in Arizona that I’ve been to. More

by JMCN480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzolas, services dept.
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October 22, 2024

Easy, cordial and quick. They helped me get what I needed and be back on the road. More

by clementegonzalez4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cant remember name
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