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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,276 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,276 reviews

April 16, 2024

No customer facilities for those of us who waited for several hours. My 4Runner was delivered with the writing on the windshield. More

by k2hammann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ceasar
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Apr 17, 2024 -

Camelback Toyota responded

We're a bit confused by this as we do have restroom facilities. If there's something we missed during your appointment, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 16, 2024

It was an awesome experience. The staff was fast and friendly. Would definitely recommend this facility. More

by Courtneycungious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Apr 16, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 16, 2024

The service was very fast and effective. The dealer Chase was very good at giving fast communication and ensuring my vehicle was taken care of. More

by Angelina Milligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase - service advisor at Camelback Toyota
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Apr 16, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 16, 2024

Efficient and fast service with pleasant reps and comfortable seating area. Clean and quiet with outdoor area for making and taking calls. More

by JEKIRWAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 16, 2024

They kept me updated every step of the way, and the service was fast. They were also extremely nice and professional and answered any questions I had. More

by CRYSTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
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April 16, 2024

Ted was communicative and friendly. I enjoyed working with him and hope to in the future. More

by KNAGARAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Colter
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Apr 16, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 16, 2024

I just showed up no appointment, was treated like they were expecting me. Great service and great location. More

by CByrd1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in service
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Apr 16, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 16, 2024

Uriel was great. Dealership itself not. Charging 3% for credit cards and not offering $8 return Lyft ride for a long time customer is nickel and dime business and More

by AZBlue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uriel was great dealershio management should he sent back to business school to take 101 level classes
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Apr 17, 2024 -

Camelback Toyota responded

We appreciate your patience as our credit card policy has changed as credit card companies are charging more for services. Our Lyft policy has changed as well but we do offer rental vehicles for certain situations/length of time for service completion. Should you wish to discuss this further, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 16, 2024

Great customer service from service agent. I expected my car to be washed. That is what I am used to. More

by cjlemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Miller was great
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April 16, 2024

I am only putting 5 stars so the agent himself doesn't get in trouble. Your prices are obscene. You've cut amenities such as free Lyft, car washes, etc. I won't be using the dealership for my next service More

by BMNATHANSON
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 16, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

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