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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,895 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,895 reviews

October 26, 2024

Really disappointed, bad customer service is not like it was before service managers to have respect for customers More

by jpworker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lorenzo
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Oct 28, 2024 -

Camelback Toyota responded

Our goal is to offer attentive, respectful service every time, and it's clear we didn’t meet that standard for you. We value your feedback, as it helps us identify areas for improvement. To discuss this matter further and address your concerns, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 26, 2024

I have good experience with camelback Toyota. The service is nice and is also fast. More

by SISIWANGFRE
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing fast and friendly service is our priority, and it’s great to know we hit the mark. We look forward to seeing you again soon!

October 26, 2024

Camelback has always been the place to go! The salesman, Bret, was efficient and did what was best for my daughter & myself. They really care about you as a customer. I will always choose Came More

by WHITE.TEENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmin
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Oct 29, 2024 -

Camelback Toyota responded

Thank you, Teena! We're thrilled to hear about your positive experience with Bret and Jazmin. Our team strives to provide the best service, and it's great to know we hit the mark for you and your daughter. We look forward to seeing you again at Camelback Toyota!

October 26, 2024

Titus in the service department is top notch and gets you in and out informed and happy! More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Elle! We're thrilled to hear that Titus provided you with such great service. Our team is dedicated to keeping our customers informed and satisfied, and it’s wonderful to know we hit the mark with you!

October 26, 2024

Great customer service! Gave regular updates, with attention to detail. A huge thank you Camelback Toyota! More

by RWH_CTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our customer service team. We pride ourselves on communication and attention to detail, so your feedback means a lot. We look forward to serving you again at Camelback Toyota!

October 26, 2024

Cesar Ojeda is all about Customer Service. He makes a difference and the reason we keep coming back More

by BROWNX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Cesar is consistently delivering great customer service. We appreciate your loyalty and look forward to continuing to make your visits enjoyable!

October 25, 2024

I always take my car here because it's easy. Qatarius always takes care of us. More

by JVA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you find it easy to visit us and that Qatarius consistently delivers great service. We appreciate your loyalty and look forward to seeing you again soon!

October 25, 2024

Chase did a great job on this visit. He went above and beyond to make sure I had a great experience this visit. Kuddos! More

by Gordon Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Chase Jim, and Bought 2 parts.
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Gordon! We're thrilled to hear that Chase exceeded your expectations. Our team always strives to provide exceptional service, and it’s great to know we hit the mark. Looking forward to your next visit!

October 25, 2024

Great place. Always friendly and on top of their service. Great team of service representatives More

by JP69702002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your kind words motivate us to keep delivering top-notch service. Looking forward to welcoming you back soon!

October 25, 2024

Joey is very honest and takes care of my service giving me confidence. In the care of my vehicle. I like the text method of communication. More

by GARRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Miller
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Joey's honesty and service have given you confidence in your vehicle care. It's great to know you appreciate our text communication method too. Your feedback means a lot to us!

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