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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,871 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,871 reviews

November 19, 2024

The estimated time for service on Saturday was four hours. It was actually completed in two hours which made us very happy. More

by CKSCHRODER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker, service person
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Nov 20, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that we exceeded your expectations with our service time. Your satisfaction is our priority, and we appreciate your feedback!

November 19, 2024

Toyota really try their best to get you a good deal, Any questions you ask them they try the best to answer it to make you understand. I truly appreciated Justin he was a charm. Brian the financial guy was More

by TPARLER717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham and Justin
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Nov 20, 2024 -

Camelback Toyota responded

We're thrilled to hear about your positive experience! It’s great to know that Justin and Brian made your car-buying journey enjoyable. Congratulations on your new RAV4! Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new ride!

November 19, 2024

Extremely professional and walked me through the needed repairs in a way that made sense. More

by sean_baldwin86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
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Nov 20, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Sean! We're thrilled to hear you found our team professional and helpful in explaining the repairs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 18, 2024

Experience, professional, courtesy is what I had with the dealership Alexis made the wait more comfortable. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 20, 2024 -

Camelback Toyota responded

Thank you, Maria! We're thrilled to hear about your positive experience and that Alexis made your visit comfortable. Your feedback means a lot to us, and we look forward to welcoming you back soon!

November 18, 2024

Got us the lower payment we were looking for on our Tacoma. With minimal dealership back and forth negotiating. More

by Chipmoran63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Farah
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Nov 20, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you got the lower payment you wanted on your Tacoma with ease. Our goal is to make the process as smooth as possible for our customers. Enjoy your new ride!

November 18, 2024

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by REZAIEAHMADFAWAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon whittaker
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November 18, 2024

The center is alright. The reason why I keep coming is because of my service advisor, Mike Romero. More

by Jose M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Nov 19, 2024 -

Camelback Toyota responded

We’re glad to hear that Mike Romero has been a key reason for your continued visits. If there’s anything else we can do to enhance your experience or improve our services, please don’t hesitate to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

November 17, 2024

The staff was friendly, and informative. They did explain in detail what was recommended and what was covered for free. They were fast and efficient. , More

by Nadinecordova01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 18, 2024 -

Camelback Toyota responded

Nadine, thank you for your fantastic review! We're thrilled to hear that our team provided friendly and informative service. Speed and efficiency are priorities for us, and it’s great to know we met your expectations. We look forward to serving you again!

November 17, 2024

I am so grateful we were given Titus to work with. He was thorough and professional. My services were done quickly and satisfactory More

by TIERRA.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Nov 18, 2024 -

Camelback Toyota responded

Thanks for your kind words, Tierra! We're thrilled to hear that Titus provided you with thorough and professional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

November 17, 2024

Huge establishment with lots of cars and staff to assist. Great sales experience with B.J who was kowledable and not pushy. Paid cash and the whole proceas took about 3hrs end to end.I would use this dealers More

by DAVEWLFISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
B.J
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Nov 18, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Dave! We’re thrilled to hear you had a great experience with B.J. and found our team helpful. We appreciate your business and look forward to assisting you again in the future! Enjoy your new ride!

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