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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,895 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,895 reviews

October 28, 2024

Lee was giving me good services. He also offered $10.00 discount on unexpected necessary works. More

by kimvu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for sharing your experience, Kim! We're thrilled to hear that Lee provided you with excellent service and helped save you some money. Your satisfaction means a lot to us, and we look forward to serving you again!

October 28, 2024

Always great communication and service for our needs. always can count on Robert thank you More

by POPPACHUY
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear that you appreciate the communication and service. Robert is indeed a star, and we’re glad he’s been able to meet your needs. Your support means a lot to us!

October 28, 2024

Brandon my service advisor was a very good educator on the inspection report. He was polite and courteous. More

by RPURRONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon service
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Oct 29, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Brandon. Our team takes pride in providing clear and courteous service, and it’s great to know that it made a difference for you. We appreciate your feedback!

October 28, 2024

I was pleased with the full buying experience. I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day More

by FRAZIERTHRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ever Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure finance person was great
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Frazier! We’re thrilled to hear you had such a positive experience and that our team could get your new car ready so quickly. Your satisfaction is our priority, and we appreciate your support! Enjoy your new ride!

October 28, 2024

We had a great experience. We love the personal attention and flexibility. Great job guys. More

by JKGRAM1811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed the personal attention and flexibility. Our team is dedicated to providing great experiences, and it's wonderful to know we hit the mark. Looking forward to seeing you again soon!

October 28, 2024

They were professional . I got out on time. They did good work on my car. More

by D3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jim chase
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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the awesome review! We're thrilled to hear you had a great experience with our team and that your car service was timely and professional. We appreciate your support and look forward to helping you again in the future!

October 28, 2024

Ryan always takes care of me when I come in for service! I trust his knowledge about my vehicle needs, and I've seen him go above and beyond to satisfy me on several occasions. I'm glad I purchased my Camry More

by Jboogie2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 29, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experiences with Ryan and the service at Toyota Camelback. We appreciate your trust and loyalty, and we look forward to continuing to take care of your Camry for years to come!

October 28, 2024

Francisco helped me out he is the best 5 stars I can count on him to help me out I recommend anyone to come in and ask for him!!! More

by isaiah23fajardo52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Isaiah! We're thrilled to hear Francisco provided such great service. Your recommendation means a lot to us, and we're proud to have team members like him. Looking forward to seeing you again soon!

October 28, 2024

Recommendations not fact based. Not trustworthy. Example replacing hoses and belts where they were replaced along with timing belt water pump etc. 50k miles ago and not really show More

by ROBERT.HARTMANNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
check the invoice
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Oct 30, 2024 -

Camelback Toyota responded

Robert, we understand how frustrating it can be when recommendations don’t align with your expectations, especially given the recent work you’ve had done. At our service center, we strive to make reliable, fact-based recommendations that prioritize the best care for each vehicle, and we regret that we didn’t meet that standard for you. To review this matter in detail and ensure you’re confident in our services, we encourage you to reach out directly to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 27, 2024

Continuous transmission issues on a recently purchased GMC sierra. My issues seem to just annoy the service department when I call. I drop my truck off and they refuse to give me a rental car. Wouldn’t re More

by Rystro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Oct 28, 2024 -

Camelback Toyota responded

We understand your concerns and the frustration that comes with experiencing transmission issues, especially with a vehicle that’s still relatively new. Your comments regarding our response times and the rental car situation are important to us, as they highlight areas where we can improve. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com, so we can review your experience in greater detail and find a more suitable solution.

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