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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,895 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,895 reviews

November 01, 2024

Found the service was great. Love working with Jason. Always very helpful s d willing to do more More

by tootsiearizona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mathew gagne
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Nov 04, 2024 -

Camelback Toyota responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience and that Jason made such a positive impact. We appreciate your support and look forward to continuing to assist you!

October 31, 2024

Even though I had to wait for a few weeks to get the car I wanted, I did get it in the end More

by ARINDAM.DUTTAB89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your understanding and patience! We're glad to hear that you ultimately received the car you wanted, even if it took a bit longer than expected. We strive to provide the best options for our customers, and it's rewarding to know that you’re satisfied with the outcome. We appreciate your support and hope you enjoy your new vehicle! If you need anything else, feel free to reach out!

October 31, 2024

Samuel Ramirez, was very atentive and dedicated to his work. He resolved 2 problems that I had I appreciated that he spoke my language. Very greatful for his help. Thank you. Joaquin Cazares More

by cazares1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ramirez
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're glad to hear that Samuel was attentive and dedicated in resolving your issues. It's great to know that his support made a positive impact on your experience. We appreciate your feedback and look forward to serving you again!

October 31, 2024

The sales rep BJ and the finance person Jazmine Lopez helped me out so much and made the process easy and stress free! Will definitely be going back! More

by DANMARQ1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ and Jazmine Lopez
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that BJ and Jazmine made your car-buying experience easy and stress-free. Your satisfaction is our priority, and we can’t wait to welcome you back for your next visit! If you need anything in the meantime, feel free to reach out. Enjoy your new vehicle!

October 31, 2024

I received very friendly and attentive service from Damian, and he went the extra mile to educate me on one of the car features. More

by KTINAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience! We’re thrilled to hear that Damian provided you with friendly and attentive service and took the time to educate you about your car's features. We appreciate your feedback and look forward to assisting you again in the future!

October 31, 2024

Michelle was great. Very responsive and friendly. Also turned the service very quickly. Thank you More

by cactusrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - michelle P
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that Michelle provided you with great service and that your experience was both responsive and friendly. We appreciate your feedback and look forward to serving you again in the future!

October 31, 2024

Michelle is great. Always informative, friendly and entertaining. 0 0 0 0 0 0 0 0 More

by EKOONTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle patnoe
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Michelle provided you with such great service. Her informative and friendly approach makes a difference, and we’re glad she could make your experience enjoyable. We look forward to seeing you again soon!

October 31, 2024

My service advisor, Ryan was awesome. Very, very nice got me in super fast and explained everything in detail More

by MESPEEDRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan schumaker
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that Ryan provided you with such awesome service and took the time to explain everything in detail. We appreciate your feedback and look forward to seeing you again soon!

October 31, 2024

I appreciated working with Michael. I’ve not always had good experiences here, but he seemed very honest and was very helpful. More

by janelle.tassart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael in service
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're glad to hear that Michael was able to provide you with a positive experience and that you found him honest and helpful. We strive to improve and ensure that all of our customers feel valued. If there's anything more we can do to enhance your experience in the future, please let us know. We appreciate your trust in us and hope to serve you better moving forward!

October 31, 2024

Went in to replace driver side visor Had an appointment but still had to wait four hours for them to tell me they did not have it in stock. I’m over the road. Truck Driver hadn’t been home in three weeks a More

by WANDERINGIGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cammoron
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Nov 04, 2024 -

Camelback Toyota responded

We sincerely apologize for the inconvenience you experienced during your recent visit. It’s frustrating to wait and not have the necessary part in stock, especially when you're on a tight schedule. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He would be more than happy to assist you and ensure we address your concerns promptly. Thank you for your understanding, and we appreciate your feedback.

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