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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,895 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,895 reviews

November 03, 2024

Jamal was amazing! ! He made sure I was taken care throughout the whole time. Any questions I had he made sure to answer them with no hesitation More

by LAW332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
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Nov 05, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with Jamal. Our team is dedicated to providing top-notch service, and it’s great to know Jamal delivered on that promise. We appreciate your feedback!

November 03, 2024

The sales and finance team were very helpful during the whole process of purchasing my new Camry More

by steve.wilcox01
Recommend Dealer
Yes
Employees Worked With
Alex, Miguel Silva
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Nov 05, 2024 -

Camelback Toyota responded

Thanks, Steve! We're thrilled to hear that our sales and finance team made your Camry purchase a smooth experience. Your satisfaction is our priority, and we appreciate your kind words! Enjoy your new ride!

November 03, 2024

Very bad . They stole my car tire and replaced it with a very bad one when they make a rotation so I do not advise anyone to go to them. More

by TAREKKAMAL75
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
dont remeber his name
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Nov 06, 2024 -

Camelback Toyota responded

Ensuring the highest standard of service and integrity is crucial to us, and this feedback is certainly not in line with what we aim to provide. We'd like to investigate this further to address your concerns and make things right. Please reach out to our Service Manager, Jimmy, at cbtservice@vtaig.com, so we can discuss your experience in detail and work toward a resolution.

November 02, 2024

Michelle is an excellent advisor. She keeps me informed and takes care to look at the whole car, not just what the issue of the day is—good marketing, but very good care! More

by JARICHARDS_CC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 04, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Michelle is providing such attentive and comprehensive service. Your support means a lot to us, and we’re glad you’re having a great experience!

November 02, 2024

Quitarus went above and beyond to get my car fixed. He kept us up to date with what was taking place. Great communication. More

by jeanniesteed
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
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Nov 04, 2024 -

Camelback Toyota responded

Thank you, Jeannie! We're thrilled to hear about your positive experience with Quitarus. Keeping our customers informed is a top priority, and it’s great to know that you felt supported throughout the process. We appreciate your feedback!

November 02, 2024

Dealership service dept is great. Initial contact people are prompt and get you to your particular service advisor. Clean. Nice waiting room. More

by ROBYNS2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service dept -Michael French
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Nov 04, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our service department. We strive to keep things clean and efficient for our customers. Looking forward to your next visit!

November 02, 2024

They are always very helpful with anything that I need for my car. I will always come back to this location. More

by Cynthia marines
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 04, 2024 -

Camelback Toyota responded

Cynthia, thank you for your fantastic review! We're thrilled to hear that our team has been helpful and that you plan to return. Your loyalty means a lot to us, and we look forward to assisting you with your car needs in the future!

November 01, 2024

Excellent work and communication. Our service advisor, Scott Barnett, was fantastic! I will continue to have my vehicle service done at Camelback Toyota. More

by markhartinger
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barnett
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Nov 04, 2024 -

Camelback Toyota responded

Thank you, Mark! We’re thrilled to hear about your positive experience with Scott and our team. Your trust in us means a lot, and we look forward to continuing to provide you with excellent service at Camelback Toyota!

November 01, 2024

I brought my car for battery recall but it came out with extra repair cost. I don’t drive that much More

by Say
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mauro
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Nov 04, 2024 -

Camelback Toyota responded

Thanks for your feedback! We're glad you had a positive experience overall. We understand unexpected repairs can be frustrating. Our team is always here to ensure your vehicle is in great shape, so we appreciate your understanding. Drive safe and let us know how we can help in the future!

November 01, 2024

I felt the service and customer service I received was top notch. I would recommend this service department to any Toyota owner and will continue to take my beloved Tacoma there for years to come. More

by Ejmartinez4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Nov 04, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a top-notch experience with our service department. Your loyalty to your Tacoma means a lot to us, and we look forward to serving you for many years to come!

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