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Camelback Subaru - Service Center

Phoenix, AZ

4.2
42 Reviews

42 Reviews of Camelback Subaru - Service Center

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November 15, 2024

Svc rep stayed in contact informed me of all that was going on. Svc tech took care of a few incidentals without charge while tending to the larger matter. Renewed my faith in the dealership. I will be re More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svc rep Chloe.
Nov 18, 2024 -

Camelback Subaru responded

Hank, thank you for sharing your experience! We're thrilled to hear that our team exceeded your expectations and renewed your faith in us. Your satisfaction means the world, and we can't wait to welcome you back for your next service visit!

October 09, 2024

Chloe was very helpful and knowledgeable about the work needed and about the local area. Thanks More

by Top
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Oct 11, 2024 -

Camelback Subaru responded

Thanks! We're thrilled to hear that Chloe made a positive impact. Her expertise and local knowledge truly shine, and we appreciate your feedback. Looking forward to serving you again!

August 31, 2024

This has been my dealership since 2006; top-notch service at reasonable prices with courteous and knowledgeable service advisors. More

by Mister300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iain Wooley
August 08, 2024

Great service nice people. Never pushy on service items Sales people were also positive and not pushy More

by Blueliner03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mitteness
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Camelback Subaru were very helpful, professional, friendly and Chloe explained what repairs were need and why and which would be covered by warranty. More

by skruse76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Erin
Jun 10, 2024 -

Camelback Subaru responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 25, 2023

Call center miscommunication caused me to drive 50 miles round trip during morning rush hour for a service appointment that did not happen. I received an apology. The right thing to do is to make it right w More

by SubaruRegrets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
R and R in service
Apr 25, 2023 -

Camelback Subaru responded

David, we’re sorry to hear you feel this way and apologize for the miscommunication happened when you booked your appointment. As we shared, we do offer a similar program as the Chandler store of 2 oil changes/tire rotations with purchase. Because those are offered/paid for directly through that dealership those services would need to be redeemed at Chandler as that is who is paying for the services and they are not transferrable to another dealership. So while were offered to perform your oil change and tire rotation that your appointment was for they would not have been free. When you booked your appointment our team was unaware that you purchased these services through another dealer or we would have shared this information in advance. We are happy to answer any questions you may have regarding your experience. Please feel free reach out to Russ Schwartzman, Service Director, at 602-847-8536, at your earliest convenience.

December 31, 2022

I brought my 2017 Subaru BRZ to Camelback Subaru for a service appointment on December 22, 2002 to change the oil and rotate the tires. The technician working on my vehicle gouged three of the four afterm More

by SLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
November 16, 2022

It is camelback volkswagen located on camelback and 14th place! Go buy a car from Zach! More

by yeehaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Evenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paurillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Camelback Subaru responded

Thank you for taking the time to leave us a positive review!

September 18, 2022

Kaden was incredibly helpful. He made us feel at home and entertained our kids. Anthony was great as well. We were waiting on our previous Subaru to be serviced on and ended up le More

by pol5286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paurillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Camelback Subaru responded

Thanks for the positive review!

August 22, 2022

My Subaru Crosstrek is perfect for me. All wheel drive handles the curves, and the safety features are really really great. I appreciate the fast acceleration, small turning radius, and it More

by weatherfordsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Camelback Subaru responded

Thank you for the positive review!

Aug 23, 2022 -

weatherfordsue responded

You earned it. Thank you.

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