Camelback Hyundai

The sales person Joe V did a great job . This comment was posted before my sale was completed after that it went all downhill I bought a used car as soon as I drove it about 15 minutes already home I had 2 l posted before my sale was completed after that it went all downhill I bought a used car as soon as I drove it about 15 minutes already home I had 2 lights go on called the sales guy and told him what was going on was told to bring it back so the next morning as I was heading there the lights were off I called Joe and notify him was told to hold off then till the financing cleared so I decided to take to get a full inspection and had a long list of things going on was missing vital parts (i.e. multiple covers that go underneath the car one was so the radiator wouldn’t get damaged again since the radiator was no good and needed a few things replaced (i.e.)battery ,the battery cables,2 motor mounts, having issues with the tire pressure lights going off and the tires possibly needed to be replaced so I took the info and the car back to the dealership and both the sales guy and his manger said they would take care of it so I left the car there and they had the car for a day and a half when I went back the sales guy said my list was done , so I asked for the list I gave them and a list or documentation of what they did do neither one was provided the mechanic showed what he was told to do , which was to fix the radiator, clean the battery cables replace the motor mounts and an oil change , which no oil change was done , the tire light is still going on and off and making weird noises that I point out to the mechanic and is taking a while to turn over when I start it . When I turned around to talk to the sales guy he was gone I asked where he was and no one knew so the mechanic walked away so I went in to discuss this with the manger he said he didn’t have the list I gave him and didn’t remember what needed to be done but the battery didn’t test bad, and it was a used car and he wasn’t going to put it back together . As I was talking to him another guy sitting next to him started yelling at me . I told the manger I wasn’t asking him to but they did say they were going to take care of it and it wasn’t I don’t want to buy a car that’s possibly goin break down as soon as I drive down the street again . My main concern was the covers since I have now been told by 2 different car shops not to drive all I takes is a rock to destroy the radiator etc. again. Which they just replaced because of this. There super nice till your out the door when said and done I was upset and angry there totally dishonest snakes they were conceding ,sarcastic , the other guy was really disrespectful and rude I didn’t even know or wasn’t even talking to this guy and he was yelling at me. Would never recommend this place at all especially to purchase a used car. More

I am writing to express my complete disgust at the way I was treated at Camelback Hyundai recently. On october 29, 2012, I went to the dealership hoping to find a reliable used car. I am 19 and have no was treated at Camelback Hyundai recently. On october 29, 2012, I went to the dealership hoping to find a reliable used car. I am 19 and have no credit history, and have been in my current position for 2 months. I did have a 2002 Toyota Tundra and a small amount of cash for a down payment. Allen put together a deal on a 2013 Elantra coupe. I was concerned about the likelihood of financing a relatively expensive car for my situation, but Allen assured me the deal would go through. Throughout the week, Allen kept calling and texting, telling me that he was having problems getting the loan approved but 'the next bank' would approve it. He also suggested that I falsify my pay stub to show 8 months of work history instead of 2; I refused. Finally, on 11/5, Allen called to tell me that he could not get the deal approved, and that I should bring the car back. When I arrived at the dealership, my Toyota was nowhere to be seen. Allen could not find it. He finally came back and said that the truck had already been sent to the auction but he could have it back by 6 am on 11/6. I asked to speak to a supervisor, and Allen said he didn't know who that was. I asked for the manager's name, and Allen said he wasn't allowed to give that out. Through all of this, Allen has never offered one word of apology or concern. He finally agreed to give me a half tank of gas for the trouble and aggravation I've been through, although after all his lies so far I don't expect it. I do expect an apology from Allen and Camelback Hyundai and some assurance that steps are taken to assure that this level of unprofessional and unethical behavior does not happen to another customer. Be assured that I will be contacting the Better Business Bureau, RipOffReport, and every customer review site I can think of to warn other people away from Camelback Hyundai. I have already read several online review and see that my experience is very common. More

First vehicle purchase in the Valley. These guys were very straight to the point and honest. I am very familiar with the business so I know all the gimmicks, as one might call them. I sensed none of very straight to the point and honest. I am very familiar with the business so I know all the gimmicks, as one might call them. I sensed none of that with this dealership They were very receptive to my buying style. (I know what I want, I just want a fair price) I would not hesitate referring my friends or family to them. Thanks again guys for your honesty and fair pricing, it goes a long way. -Caleb More

I went online and Anthony called me right away..was waiting for us when we got to the dealership.was very patient and went thru and explained the differences between the Sorento Ex and Lx showed us com waiting for us when we got to the dealership.was very patient and went thru and explained the differences between the Sorento Ex and Lx showed us compareable vehicles. was upfront with what we were looking at for payments..there were no last minute surprises! Even after purchasing an extended warranty we still paid less than we expected to pay. Anthony G and the finance guy Alex made car buying a very pleasant experience. More

How many people know a good car salesman that is honest and can backup the deal they gave you later. I shopped a lot of dealers before and that makes me even more proud of Nick Mayer and certainly my sales and can backup the deal they gave you later. I shopped a lot of dealers before and that makes me even more proud of Nick Mayer and certainly my salesman Anthony Guerrero. I didn't feel like they were holding anything back and I got more than I expected for the Altima I traded in! Thank you Anthony for taking care of me instead of taking advantage of me. More

I bought my daughters 3 Series from Nick Mayer and I'm glad I did. They worked with my like I was family and made me happy throughout the whole process. No bullshit hassle or carguy talk. And I can apprec glad I did. They worked with my like I was family and made me happy throughout the whole process. No bullshit hassle or carguy talk. And I can appreciate that. Thanks Anthony. More

This dealership gave me a good price that no other dealer could have giving me, Anthony Guerrero was really helpfully and friendly help me get my dream car. could have giving me, Anthony Guerrero was really helpfully and friendly help me get my dream car. More

I hate buying cars but its needed. With Anthony G i didnt feel like someones paycheck but someones customer. Thanks for giving me a straight forward deal and not acting like the others. The bluelink is prett feel like someones paycheck but someones customer. Thanks for giving me a straight forward deal and not acting like the others. The bluelink is pretty sick. More

This is the 2nd car I have purchased from this dealer. VERY friendly, courteous, accommodating. Finance was great they worked my ext warranty and gap all into my payment and was still in my budget!!! VERY friendly, courteous, accommodating. Finance was great they worked my ext warranty and gap all into my payment and was still in my budget!!! More

Best customer service I have ever experienced when buying a new car! Mr Johnson was so efficient, thorough, friendly, and he had everything all set for me on arrival to the dealership! Mr Johnson made my car a new car! Mr Johnson was so efficient, thorough, friendly, and he had everything all set for me on arrival to the dealership! Mr Johnson made my car shopping, a one stop/shop rare in my 20 plus years of care buying! Such a gentleman, I mean, he made sure that I was comfortable, had something to drink,or eat, such a wonderful time to buy the car of my dreams! I love my Hyundai! 2012 Accent,and I love it! Thanks Mr Johnson for your sincerety! More