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Camelback Ford
Phoenix, AZ
1,289 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,289 reviews
September 11, 2018
Eric is THE MAN!!!! I had a negative first experience with the used car salesman my first car purchase. I didn't want to go back to Camelback ford after the experience at I had a negative first experience with the used car salesman my first car purchase. I didn't want to go back to Camelback ford after the experience at Camelback Lincoln. But I'm glad I did. I would recommend Eric as your person. He listens to what you want in a car and asked if I was happy with the car I picked. And David or Dustin for financing they were great. I didn't feel pressured like at the other place to buy a car. I'm going to buy my truck here when I'm ready for my next car and Eric you better be there!!! More
by Stephanie A
Employees Worked With
Dustin, Natasha Feagins, Eric Steffes, David Thompson
September 04, 2018
Buying a new car I bought a new car at this dealership, and Eric provided me an excellent customer service during the buying process of my new car. I really recommend I bought a new car at this dealership, and Eric provided me an excellent customer service during the buying process of my new car. I really recommend to talk to Eric if you need to buy a Ford vehicle. More
by M. Chavez
Employees Worked With
Eric Steffes, Edgar Pernalete
September 04, 2018
Best Dealer and sales I have ever delt with!!!!!!!!!!!!!! Number 1 in my book. Will be back....Eric, Finance and Natasha all went out of there way.... Best Dealer I have ever delt with!!!!!!!!!!!!!!!!!! Number 1 in my book. Will be back....Eric, Finance and Natasha all went out of there way.... Best Dealer I have ever delt with!!!!!!!!!!!!!!!!!! More
by Bob
Employees Worked With
Eric Steffes
September 04, 2018
A refreshing take on sales interaction. My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehic My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehicle. I highly recommend this dealership for purchases or service. More
by cereynolds55
Employees Worked With
Herb Jernukian, Eric Steffes
September 02, 2018
Car Purchase I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. More
by Lprof
Employees Worked With
Herb Jernukian, Eric Steffes, Joe Bayra
September 01, 2018
Celebratory I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely re I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely recommend this dealership. More
by Jerseygirl
Employees Worked With
Herb Jernukian, Eric Steffes, Sabeur Abidi
August 31, 2018
Three Hour Wait after Scheduled Oil Change We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We arrived about a half hour early for the appointment and was told it would be at least three hours before the oil could be changed! The customer service representative told me that the appointment just puts me in line for an oil change. This is terrible. I get all my Ford service done at my local dealer who bends over backwards to provide excellent service. Avoid this dealership. You should be ashamed, Camel-crack Ford! More
by camelcracked
Employees Worked With
Jacob
August 30, 2018
First Car buying experience This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be t This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be through with me and explain everything to me since this was my first car buying experience! I felt very comfortable working with them and they made an unknown experience to me feel familiar! Would reccommend camelback ford to anyone. More
by sOftball1
Employees Worked With
Herb Jernukian, Eric Steffes
August 30, 2018
Comprehensive enjoyable truck buying From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was quite knowledgeable and made sure I knew all the options available to me. I never felt like I was receiving a high pressure sales pitch but instead I felt Eric as well as the rest of the team really cared. It's nice to deal with people who obviously love their jobs. And a shout out to Eric for giving me a crash course in truck driving without the actual crash! More
by Irishartist
Employees Worked With
Terry Duncan , Mihui Kim, Herb Jernukian, Eric Steffes, David Thompson
August 29, 2018
New Ford F150 I was looking for a F150 with the Pro Assist Trailer Back Up System to use when towing my camper. I found one online and went to Camelback Ford. Eric I was looking for a F150 with the Pro Assist Trailer Back Up System to use when towing my camper. I found one online and went to Camelback Ford. Eric Steffes was very helpful with answering my questions. The GM and Eric allowed me to take the Ford home and hitch it up to my travel trailer to test out the Pro Assist. Being able to do this was helpful in making my decision very easy to purchase the F150. Highly recommend Camelback Ford and Eric Steffes. More
by KR
Employees Worked With
Terry Donovan, Tony Evasco, Eric Steffes, Blake Lichty
