Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience Edgar was awesome to deal with he knows his stuff and gave a really fair price on a new mustang. He’s really easy to get a hold of and made the enti Edgar was awesome to deal with he knows his stuff and gave a really fair price on a new mustang. He’s really easy to get a hold of and made the entire process smooth More
Excellent experience all around! Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget! More
Travel Nurses needed a family towing truck I popped in to camelback ford dealership just to get an idea how much a new family truck would cost. Eric had contacted us after we inquired on USAA. I popped in to camelback ford dealership just to get an idea how much a new family truck would cost. Eric had contacted us after we inquired on USAA. I found Eric at the dealership and within an hour we had completed a test drive and a list of must-have‘s for a new truck. We also went back and forth in email figuring out towing capacity so we could shop for a travel trailer as well. The test drive truck had the ultimate tow camera package, which immediately became a must have. By that same evening, Eric had found a 2018 F250 lariat at a dealership in Tucson that fit all of our criteria. The next day, we signed paperwork to get the truck from the other dealership. Finally, the day had come. The 3rd evening, we took the whole family to the dealership to pick up our new truck. It was beautiful. Eric had found us a gorgeous Ruby Red 2018 F250 Lariat, crew cab with a long bed. Paperwork was signed and finally, we took possession of our new family vehicle. The whole point of this venture, is to have a family vehicle that will tow a travel trailer that will become our home for the next 2-3 years as we find travel nurse assignments all over the U.S. We are heading to New Hampshire first. Eric loves this and we talked about our crazy family adventure a lot. He was more than a salesman, and went out of his way to make sure we were taken care of through every step. Every question was answered or researched. We couldn’t have been happier or more comfortable making such an important purchase. Thank you, Eric!! More
Left in a new whip Thanks to Eric I was able to get into a new Ford focus. I was in a car from Drivetime that i owed more than it was worth. I let Eric know that I di Thanks to Eric I was able to get into a new Ford focus. I was in a car from Drivetime that i owed more than it was worth. I let Eric know that I did not want to come to the dealership and waste my time, because even the Chevy dealership pulled my leg a few times. With Eric everything was smooth sailing. . If you need to get into a car Eric is the way to go. More
Exallent Edgar Garcia helped me and my husband finance our first vehicle, although we wanted a truck we did not have sufficient credit or cash down to get one Edgar Garcia helped me and my husband finance our first vehicle, although we wanted a truck we did not have sufficient credit or cash down to get one within our budget as we were 1st time buyers so he gave us a few options and we ended up buying a Ford Escape. Fast forward a year we went back to see him so that he may help us get a truck and this time he was able to find the truck that met our needs & our budget. He did not steer me wrong he made the process easy and quick, i will recommend him to anyone of my friends and family. Thanks you!!! More
JC was exceptional and I would go to him again. JC is in a very exceptional salesman he went out of his way in every way possible. However the sales department did not the floor manager Rick and Dus JC is in a very exceptional salesman he went out of his way in every way possible. However the sales department did not the floor manager Rick and Dustin would not go out of their way whatsoever to help. So unfortunately I have to go to a different dealership in different brand all together. Ford is overpriced!! More
Great efficient sale of vehicle out of state I found the vehicle I wanted the only issue is I live in California and the car was in Arizona. Eric and Tony arraigned signing of the docs at my home I found the vehicle I wanted the only issue is I live in California and the car was in Arizona. Eric and Tony arraigned signing of the docs at my home around my schedule, shipping, and delivery. The process was so easy I will probably be purchasing a other vehicle this year or next. More
Great experience! Eric helped me find the car I was looking for with no pressure. He emailed and phoned several times to answer my questions and did a great job. Staff Eric helped me find the car I was looking for with no pressure. He emailed and phoned several times to answer my questions and did a great job. Staff stayed late to take care of us. More
Amazing customer service Sales team and management worked extremely hard to make a sale and a very happy customer to buy more cars and trucks from this dealership thank you ca Sales team and management worked extremely hard to make a sale and a very happy customer to buy more cars and trucks from this dealership thank you camelback ford More
Helped me out! Thanks to Eric and Francisco and all the others that helped, my experience with this dealership is amazing! I was able to get a vehicle for better th Thanks to Eric and Francisco and all the others that helped, my experience with this dealership is amazing! I was able to get a vehicle for better than employee pricing and they gave me a great price for my trade. That ended up costing me less than the 3 year old car I was driving! More