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Camelback Ford

Phoenix, AZ

4.6
1,279 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,279 reviews

February 09, 2019

Ford Explorer purchase This team of consultants were very knowledgeable & easy to work with. Great trustworthy team. The personality dynamics of this team was just perfect! More

by givonnijmadril@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Sabeur Abidi, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

February 09, 2019

Awesome Helpful, awesome, great just a few words for my experience. I will come back when I want another vehicle hands down best experience. Thank you for eve More

by Anni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Sabeur Abidi, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

At Camelback Ford Lincoln, our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 09, 2019

Huge mistake First the internet sales department is non existent. They don't honor truecar pricing through USSA. They then couldn't let us take the delivery of the More

by Upsetbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember, Herb Jernukian, Eric Steffes, Arthur Berger, Omar Lopez
Feb 21, 2019 -

Camelback Ford responded

I want to thank you for your feedback and letting us know about your negative experience. I would like to honor a full tank of gas for you. I know this doesn't fix what happened but at least we can bring some good faith back into our dealership. I will also honor a detail if you choose to accept my offer . Please reach out to me at anytime to discuss your experience Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 08, 2019

Awesome Sales Guy Our sales experience was awesome! Eric and Anthony made the process seamless and easy! I would recommend and have recommended them to friends and fami More

by Angel4parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Demore, Herb Jernukian, Eric Steffes, Blake Lichty
Feb 15, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

February 07, 2019

I traded in my Expedition for a Mustang and a Fusion. Eric and Anthony made the sale of my two cars smooth and painless. I wasn’t really sure if I wanted to trade in my Expedition, and definitely wasn’t p More

by Maryed78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Eric Steffes, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

From all of us at Camelback Ford Lincoln, we say thank you!

February 06, 2019

friendly and helpful Everyone was so nice, Winifred was able to help my family get into a new car which we love so much! (: thank you so much More

by mriah98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winifred Mike, Arthur Berger
Feb 15, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

February 04, 2019

Eric and Anthony set the bar for salesmanship This was my first visit to a dealership where I didn't feel slimed by the salesmen. Eric and Anthony were extremely helpful and made it an enjoyable n More

by 2019 F350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Eric Steffes, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

At Camelback Ford Lincoln, our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 04, 2019

Peter was great would recommend him as your salesperson. Always ask for Peter he is honest and trustworthy best salesperson I have had! He made my experience in purchasing a new car a breeze! More

by Sunshine
Recommend Dealer
Yes
Employees Worked With
Tony Evasco, Peter Purcarelu, Arthur Berger
Feb 15, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

February 02, 2019

Worst customer service in the world I got an appointment the day before and they promised 2hr to review my card. Left the car at 9.30 am and at 4pm was not ready for pick up. Please do n More

by Customer poorly treated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Imanirabaruta
Feb 21, 2019 -

Camelback Ford responded

I am sorry to here of this. I would like to get some more information from you to see how this could of been handled differently. I want to do anything I can to make this right and try to regain your trust back into our service department. Please reach out to me at your earliest convince Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 01, 2019

Camelback Ford team goes above and beyond!!!! Awesome Experience, The TEAM at Camelback Ford hooked it up! I came in with a used Titan to trade and needed very specific terms to purchase a new veh More

by Nelson.P.Sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Lichty, Rick Kenworthy, Robert Ochoa
Feb 15, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

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