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Camelback Ford

Phoenix, AZ

4.6
1,279 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,279 reviews

March 01, 2019

Shopping comfortably After shopping around at other dealerships I am glad I stumbled into Camelback Ford. Anthony made me feel comfortable. I didnt feel like he was trying More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Blake Lichty, Anthony DeMore
Mar 01, 2019 -

Camelback Ford responded

Hello Grace! Thank you for your business. It's great to read your positive five-star review. Its 's great to hear Salesman Anthony DeMore made your experience exceptional and could answer all of your questions. If there is anything else that Anthony, Blake, Eric or the team can do for you, please let us know! We hope to work with you again soon. - Jill Chafitz Director of Customer Relations

February 28, 2019

Prepaid Maintenance Plan, would not honor full amount. Purchased the MPP maintenance plan when buying the Mustang. Brought car in for 3rd oil change. Upon completion of the service, advisor informed me th More

by Jeff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
February 25, 2019

Everybody was very nice and the process of buying a car was The process was quick and easy ,everyone 2as very nice and made buying a car a pleasure, would definitely buy from Camelback Ford again and recommend More

by Melody12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Joshua Miller, Arthur Berger
Feb 25, 2019 -

Camelback Ford responded

I am glad to hear that our our team took care of you and made the process quick and easy . Congrats on your new cars! Thank you for choosing Camelback Ford Lincoln If you need anything else, be sure to let us know. - Jill Chafitz -Director of Customer Relations.

February 24, 2019

Trade in experience / Working with Anthony Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abrupt More

by Megan Arey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (finance), Anthony DeMore
Feb 25, 2019 -

Camelback Ford responded

Megan Arey, I am pleased to hear that Anthony DeMore took it upon himself to make sure your work was finished to the highest standard and ensure you had a good experience with us. I will definitely look into sales manager and bring it to the attention something like this doesn't happen again in front of any of our customers. Thank you for sharing about your wonderful experience here. If we can be of any more service to you in the future, be sure to let us know. - Jill Chafitz -Director of Customer Relations. jchafitz@vtaig.com

February 24, 2019

Awesome Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I h More

by Kathys 19view
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Crowe and Todd Beck. They get 5 stars from me. If I could give them 10, I would, Blake Lichty
Feb 25, 2019 -

Camelback Ford responded

WOW 10 STARS.... That's what we like to hear. It's great to hear from you and your comments. I will make sure that our team sees your review and how much you enjoyed your experience. Enjoy the rest of your day and come back soon. - Jill Chafitz -Director of Customer Relations

February 23, 2019

Great experience here! I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wante More

by Mattmylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Montiel
Feb 25, 2019 -

Camelback Ford responded

Welcome to our wonderful family here, it is a pleasure to have been able to help with your car buying purchase. If you need anything else, be sure to let Omar Montiel and our team know. We will look forward to assisting you in the future. -Jill Chafitz -Director of Customer Relations

February 22, 2019

Amazing experience. I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew More

by Paul-Ford Fusion 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabeur Abidi, Robert Ochoa
Feb 25, 2019 -

Camelback Ford responded

Thank you for your positive review, Paul! It's great to hear that Robert Ochoa and Sabeur Abidi have been able to provide an awesome purchase experience with us. If there's anything else that Robert or the team can do for you, please let us know! - Jill Chafitz -Director of Customer Relations

February 21, 2019

Amazing Experience I was going to have my Ford serviced and had gotten an email Eric showing me some 2018 Ford Edges. I emailed him back to let him know I was interested More

by AJones612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Peter Purcarelu, Arthur Berger
Feb 21, 2019 -

Camelback Ford responded

Thank you for the rave review on salesman Eric Steffers! We truly appreciate the opportunity to do business with you, and couldn't be happier to hear you love your new 2018 Ford. We look forward to working with you again in the future. Welcome to the Camelback Ford Family! Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 15, 2019

Car buying Purchased two vehicles we were happy with the customer service we received from Anthony and Eric. Blake explained everything regarding our financing. More

by Angel4parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Jernukian, Eric Steffes, Blake Lichty, Anthony DeMore
Feb 21, 2019 -

Camelback Ford responded

WOW ..Congrats on purchasing two vehicles , we must have earned your trust and hearing this is what we strive for each and every day and reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize the Camelback Ford team that assisted you during your purchase . We look forward to your next visit Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 14, 2019

Perfect Mykoal was really nice and respectful. Helped my wife and I with any questions we asked. He pointed us to the right car that we were looking for. More

by Itismebilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mykoal Deshazo
Feb 15, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

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