Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A perfect car buying experience Honestly? How many people can say that their car buying experience was perfect? Right, not many. However, I can categorically say that this year's ex Honestly? How many people can say that their car buying experience was perfect? Right, not many. However, I can categorically say that this year's experience was 100% better than the one I had in 2016. Everyone at Camelback Ford was friendly and efficient and I was able to get 90% of everything done virtually, something that proves my time is valuable. I would like to call out two individuals: Art in finance went above and beyond to ensure that everything was in order and he accommodated one request that made everything so much easier for me in the long haul. Huge, grateful thanks! Eric is a dream come true. Up to now, I can genuinely say I've never had a good car dealership experience, but all that changed with Eric. He is friendly, knowledgeable, experienced and brings genuine caring to what he does. That is a truly rare commodity in this day and age. He made sure my every whim and request was met and did so with good humor and efficiency. He ensured that I understood the basics of my new Escape and was excited to show me the "bells and whistles". His enthusiasm is infectious in all the right ways. Everything was signed, sealed and delivered in an hour! It just doesn't get better than that! Camelback Ford has earned my repeat business. ERIC did that and I will absolutely be back again! I am over the moon happy! Thanks, Eric and the good folks at Camelback Ford! More
2 cars last year, and they made it easy and painless! We purchased a 2018 Navigator last year and it was an easy and painless experience. After that car was totaled in a accident, we ended up purchasing We purchased a 2018 Navigator last year and it was an easy and painless experience. After that car was totaled in a accident, we ended up purchasing another one and we went back to Camelback Lincoln even though they aren't the closest dealership to our home! We will return there again, and highly recommend them. With Lincolns courtesy service where they pick up and return your vehicle for oil changes and service, it was a no brainer to pick the dealership liked best, not the 'closest to our home'. Love the dealership and our Lincoln! More
Outstanding customer service. My experience at Camelback Ford started back on November 2018. I was looking to transition from my old Fusion lease into a new lease for a similar ve My experience at Camelback Ford started back on November 2018. I was looking to transition from my old Fusion lease into a new lease for a similar vehicle. I went to Camelback ford and met with Eric Steffes from the sales staff. Eric was very instrumental in helping me to find a new Ford Fusion at a price that I could afford. I am pleased to say that I have been very happy with my new Ford fusion, and I would highly recommend Eric Steffes to any potential car buyer. More
Worked it out and made the deal! First off I have to start by saying thanks Anthony for your great customer service. He’s a stand up guy who was very eager to treat us right. The over First off I have to start by saying thanks Anthony for your great customer service. He’s a stand up guy who was very eager to treat us right. The overall service was good but it took some time to get the deal I felt comfortable with. I still don’t understand why it take more than 4 hours to buy a car. Not pointing a finger just at Camellback Ford but in gerneral. After negotiating back and forth we finally came to an agreement that fit my budget. Also a big thanks to Mike Shaw for his quick work to get us out the door! Lastly thanks to the Camelback Ford Team! More
Horrible Our experience with Sean was absolutely horrible. everything he told us was a lie. All he wanted to do was make a sale, he was rude he was dishonest a Our experience with Sean was absolutely horrible. everything he told us was a lie. All he wanted to do was make a sale, he was rude he was dishonest and he just didn't care all he wanted to do was make money. I'm not sure how does this man works in sales when his customer service suck. worst sales person I have ever came across and this is a reason I will never come back to camelback ford or camelback Lincoln ever again. More
Superior Service Salesman, Eric Steffes went above a beyond in helping me. Im from out if state and was looking at F-150 trucks.. He was extremely attentive, profess Salesman, Eric Steffes went above a beyond in helping me. Im from out if state and was looking at F-150 trucks.. He was extremely attentive, professional, kind and helpful. He went above and beyond my expectations. Thank you for a positive experience. Regards, Gavin Chappel More
Great Experience! - Diane and Phil We had been shopping for a truck and had no luck until we walked into Camelback Ford. Josh greeted us and helped my husband get the truck he wanted! We had been shopping for a truck and had no luck until we walked into Camelback Ford. Josh greeted us and helped my husband get the truck he wanted! More
Bought new car Ford Escape Great customer service and customer friendly. Got the new Ford Escape with a good deal. Thank you Greg. All the staff members are very friendly. Great customer service and customer friendly. Got the new Ford Escape with a good deal. Thank you Greg. All the staff members are very friendly. Anil More
Excellent & friendly service Eric was so so helpful throughout the entire process and went out of his way to make sure I understood the paperwork and had everything I needed! He w Eric was so so helpful throughout the entire process and went out of his way to make sure I understood the paperwork and had everything I needed! He was friendly and super easy to talk to and I would definitely recommend working with him. More
Awesome salesman! When i first got there Omar approached me in a very calm manner. He asked what i was looking for and i told him i was there to view a car. Omar did no When i first got there Omar approached me in a very calm manner. He asked what i was looking for and i told him i was there to view a car. Omar did not put any pressure on me or rush me like other dealerships. He let me make my decision and also was courteous. I gave him 5 stars cause he was very helpful in alot of ways and my time being there actually went pretty fast and good. More