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Camelback Ford

Phoenix, AZ

4.6
1,279 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,279 reviews

March 14, 2019

A perfect car buying experience Honestly? How many people can say that their car buying experience was perfect? Right, not many. However, I can categorically say that this year's ex More

by SBFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Arthur Berger
Mar 20, 2019 -

Camelback Ford responded

Thank you for taking the time out of your day for writing such a kind review on Eric Steffes and Art Berger. Bonnie, . We are thrilled to hear you had a great experience and we are so excited for you!! Please don't hesitate to call Eric or Art if you need anything. I will be sharing this feedback on our Friday meeting.We appreciate your business! We will definitely be looking forward to seeing you again in the future. Jill Chafitz Director of Customer Relations

March 13, 2019

2 cars last year, and they made it easy and painless! We purchased a 2018 Navigator last year and it was an easy and painless experience. After that car was totaled in a accident, we ended up purchasing More

by aubell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bergman, Rick Silverman
Mar 21, 2019 -

Camelback Ford responded

We always love hearing back from happy customers, and we couldn’t be more pleased to know that you received exceptional service from Salesman Robert Bergman and Rick Silverman. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Jill Chafitz- Director of Customer Relations

March 13, 2019

Outstanding customer service. My experience at Camelback Ford started back on November 2018. I was looking to transition from my old Fusion lease into a new lease for a similar ve More

by Fusion2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
Mar 13, 2019 -

Camelback Ford responded

At Camelback Ford our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you for recognizing Salesman Eric Steffes as he is a great asset to our team. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Jill Chafitz Director of Customer Relations

March 12, 2019

Worked it out and made the deal! First off I have to start by saying thanks Anthony for your great customer service. He’s a stand up guy who was very eager to treat us right. The over More

by Flores1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony DeMore, Mike Shaw
Mar 13, 2019 -

Camelback Ford responded

Thank you for stopping by and sharing your experience with us. We couldn't be happier to see that salesman Anthony DeMore nad Mike Shaw in Finance went above and beyond to provide you with a quality experience. We look forward to seeing you soon. Jill Chafitz- Director of Customer Relations.

March 12, 2019

Horrible Our experience with Sean was absolutely horrible. everything he told us was a lie. All he wanted to do was make a sale, he was rude he was dishonest a More

by Mirela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Sims
March 11, 2019

Superior Service Salesman, Eric Steffes went above a beyond in helping me. Im from out if state and was looking at F-150 trucks.. He was extremely attentive, profess More

by Chappelg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
Mar 13, 2019 -

Camelback Ford responded

Hi Gavin, thanks so much for the positive review, and for letting people know about your recent visit with Salesman Eric Steffes and Camelback Ford! Buying a new truck is an important decision, and we can't thank you enough for choosing us to help you with it! Jill Chafitz -Director of Customer Relations

March 10, 2019

Great Experience! - Diane and Phil We had been shopping for a truck and had no luck until we walked into Camelback Ford. Josh greeted us and helped my husband get the truck he wanted! More

by DianeNPhil19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Lichty, Rick Kenworthy, Joshua Miller
Mar 11, 2019 -

Camelback Ford responded

Thank you for the rave review on salesman Josh Miller! We truly appreciate the opportunity to do business with you, and couldn't be happier to hear you bought the truck you wanted. We look forward to working with you again in the future. Welcome to the Camelback Ford Family! Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

March 09, 2019

Bought new car Ford Escape Great customer service and customer friendly. Got the new Ford Escape with a good deal. Thank you Greg. All the staff members are very friendly. More

by Pin_anil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Imanirabaruta, Sabeur Abidi, Jill Chafitz, Matt Frankenfield
Mar 09, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. We look forward to your next visit. Jill Chafitz Director of Customer Relations

March 08, 2019

Excellent & friendly service Eric was so so helpful throughout the entire process and went out of his way to make sure I understood the paperwork and had everything I needed! He w More

by angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
Mar 08, 2019 -

Camelback Ford responded

Thank you for taking the time to leave us such a wonderful review. Thank you for giving Eric Steffes and Camelback Ford a proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and see Eric did just that. Thank you for recommending Camelback Ford and we look forward to your next visit. Jill Chafitz Director of Customer Relations

March 08, 2019

Awesome salesman! When i first got there Omar approached me in a very calm manner. He asked what i was looking for and i told him i was there to view a car. Omar did no More

by Witten#82$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Rivas
Mar 08, 2019 -

Camelback Ford responded

Thanks for the awesome review on Omar Rivas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’re glad to hear the sales process wasn't pushy or rushed. We’d love to continue providing great service to awesome customers like you.Come back and see us soon. Cheers! Jill Chafitz Director of Customer Relations

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